Senior Court Operations Supervisor - Taunton District Court

Massachusetts Trial Court • Taunton, MA

4d • $95,735 - $141,098 • Onsite

About The Position

Assists and supports in the oversight and management of Local 6 office staff and the business operations of the Clerk’s/Register’s/Recorder’s office or a Probation Office. Responsibilities may include the office’s hiring processes, work assignments, implementation of policies and procedures, departmental metrics, ongoing training, communications, administering clerical unit employee evaluations, and participating in investigations of misconduct at the direction of the Department Head. This position is ONLY for current Trial Court employees of District Court Department Only.

Requirements

• Bachelor’s degree from an accredited university or college
• Six (6) years of related work experience, four (4) years should include supervisory duties.
• Equivalent combinations of education and experience will be considered for meeting minimum qualifications.
• Knowledge of modern office equipment and technology, including computers and applicable software.
• Knowledge of Departmental and court policies and procedures.
• Knowledge of Code of Ethics.
• Knowledge of principles and practices of employee supervision.
• Knowledge of court schedules or Probation activities.
• Knowledge of State statutes.
• Knowledge of Legal documents and terminology.
• Skill in organization and time management.
• Skill in attention to detail.
• Skill in data entry.
• Skill in customer service.
• Ability to establish effective working relationships with others.
• Ability to prepare clear and accurate reports and perform research.
• Ability to maintain appropriate records.
• Ability to maintain confidentiality of information.
• Ability to communicate effectively, both orally and in writing.
• Ability to work independently and follow oral and written instructions.
• Ability to maintain trial or hearing exhibits in an orderly manner.
• Ability to identify problems and develop creative solutions.

Nice To Haves

• MassCourts experience preferred.

Responsibilities

• Supervises and manages work activities, including office supervision and management, conducting performance evaluations, providing guidance, implementation of procedures, case management and processing, records management, collection and reporting of statistics and accounting functions.
• Meets with court personnel and other individuals to discuss ways to improve the efficiencies of court sessions and related work within established guidelines.
• Ensures that court staff in a division support the Departmental mission by complying with existing statutes, best practices, and Trial Court policies and procedures.
• Monitors employee performance and conduct for compliance with the Trial Court Personnel Policies and Procedures Manual, local office policies and the Local 6 Collective Bargaining Agreement.
• Participates in the formal or informal process of gathering facts related to issues of conduct or performance at the direction of their Department Head.
• Imposes low level discipline such as letters of warning and reprimand (no suspensions) as directed by their Department Head.
• Conducts Annual Performance Reviews for Local 6 employees and issues Action Plans for the professional development and continuous improvement of office personnel at the direction of the Department Head.
• Participates in the hiring and promotion process for clerical staff within their office.
• Monitors and approves Time and Attendance for (Local 6) employees and generates and reviews related reports concerning the use and any possible abuse of paid sick leave by office clerical staff. Reports suspected patterns of abuse to their Department Head.
• Coordinates and prepares the annual update of their Office’s Internal Control Plan and Risk Assessments for Department Head review (First Justice/Clerk/Register/Recorder/Chief Probation Officer).
• Serves as the court liaison to the Judicial Informational Services Department (JISD) for electronic equipment and software and may perform the duties of the Local User Expert (LUE) for MassCourts and other information systems specific to their office or department.
• Develops, implements, and coordinates local training and education opportunities for Local 6 office staff employees at the direction of the Department Head.
• Serves on various committees and working groups as a representative of the Court division at the direction of the Department Head.
• Performs other duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior