Course Development and Vendor Management

Learntastic•, MD

78d•Remote

About The Position

LearnTastic is a fast-growing online education platform providing accredited continuing education and compliance courses for professionals across industries. With over 1,000 courses and a million learners served, LearnTastic aims to make professional development simple, engaging, and impactful. This role is a senior, high-impact position responsible for owning and scaling the partner ecosystem strategy, including vendors and organizations that host and deliver courses on the platform. The role involves managing strategic partner relationships, onboarding and scaling new content partners, and ensuring high-quality, compliant, and scalable course creation. The individual will act as a liaison between partners, internal teams, and learners to ensure partner success and that courses meet LearnTastic’s standards.

Requirements

5–8+ years of experience in partner management, vendor management, content operations, program management, or ecosystem management.
Experience working with external vendors and strategic partners.
Experience working with content, education, certification, or digital learning platforms.
Proven ability to manage cross-functional initiatives and partner relationships in fast-paced environments.
Strategic partner management and ecosystem building skills.
Strong negotiation and contract management capabilities.
Ability to influence cross-functional stakeholders.
Data-driven decision making (partner performance, course metrics, operational KPIs).
Operational excellence and process scaling skills.
Executive-level communication and relationship building skills.
Strong program ownership and execution capabilities.
Ability to manage multiple high-priority initiatives simultaneously.
Strong attention to detail, accountability, and follow-through.
Comfort operating in compliance-driven and regulated environments.

Nice To Haves

Experience managing course creation, instructional design coordination, or content enablement workflows.
Experience in EdTech, training, certification, or compliance-driven education.
Familiarity with accreditation and regulatory requirements.
Experience onboarding, managing, and scaling partner ecosystems.
Experience driving operational improvements within content or learning organizations.

Responsibilities

Own and manage relationships with existing content and course partners, serving as the primary point of contact for onboarding, engagement, performance management, and escalations.
Drive partner success through structured communication, governance, and operational alignment, ensuring partners meet contractual, quality, compliance, and delivery expectations.
Monitor partner performance, course effectiveness, learner feedback, and operational KPIs, and lead issue resolution for content quality, updates, compliance, and delivery.
Identify, evaluate, and onboard high-value content partners aligned with LearnTastic’s portfolio strategy, assessing them on content quality, expertise, compliance, and commercial viability.
Lead contract discussions, onboarding workflows, and partner enablement initiatives to expand and strengthen the partner ecosystem.
Lead partners through end-to-end course creation and submission workflows, ensuring courses meet LearnTastic's quality standards, regulatory requirements, and learner experience expectations.
Manage cross-functional collaboration with instructional design, content review, compliance, accreditation, product, and platform teams.
Drive course updates, refreshes, versioning, and lifecycle management initiatives.
Partner closely with compliance, accreditation, product, marketing, operations, and instructional design teams to drive seamless execution from onboarding to post-launch optimization.
Communicate partner needs, operational risks, and strategic opportunities to leadership and internal stakeholders.
Influence cross-functional prioritization to improve partner and learner outcomes.
Build, optimize, and scale partner onboarding and course creation frameworks, driving process improvements in communication, review cycles, compliance workflows, and issue resolution.
Establish scalable operational standards and documentation as partner volume grows, and maintain governance processes for consistency, accountability, and efficiency.