Senior County Manager Assistant

Premier Community Supports LLC • Eugene, OR

1d • Onsite

About The Position

We’re seeking an organized, proactive, and relationship-focused Senior County Manager Assistant to manage your own caseload and support the County Manager in day-to-day operations for your assigned county. This role requires strong communication skills, attention to detail, and a commitment to quality service delivery.

Requirements

• Strong written and verbal communication.
• Conflict resolution, critical thinking, and problem-solving skills.
• Ability to learn new software quickly (Microsoft Word, Excel, Outlook) Required.
• Excellent time management, organization, and judgment.
• Comfortable traveling locally and outside the area.
• Valid driver’s license, reliable transportation, and insurance Required.

Nice To Haves

• Minimum 2 years working with intellectual and developmental disabilities Preferred.
• Prior supervisory experience is a plus.
• Functional knowledge of human service operations and provider systems.

Responsibilities

• Review applications, schedule interviews, and support DSP new hires through onboarding and training.
• Facilitate orientations and ensure completion of required systems training (e.g., MITC, Relias, MAR).
• Provide ongoing mentorship and guidance throughout onboarding.
• Collect and verify onboarding documentation (service agreements, support plans, etc.).
• Assist with account setups and DSP-Individual matching.
• Attend Meet & Greets and coordinate onboarding team tasks.
• Train DSPs on new or revised Individual Service Plans (ISPs) and process acknowledgements.
• Prepare annual update packets and keep safety manuals and records current.
• Monitor overtime requests and support payroll/ billing follow-up.
• Provide training support, monitor compliance (timecards, certifications, trainings), and assist with performance feedback.
• Maintain consistent communication with DSPs and support coverage needs as they arise.
• Complete annual performance reviews for assigned DSPs.
• Answer phones, greet visitors, and maintain a professional office environment.
• Build and manage strong relationships with Individuals, families, community partners, and government agencies.
• Assist with community event participation and broader team initiatives.
• Conduct routine audits of records to identify risks or compliance gaps.
• Partner with the County Manager to develop mitigation plans.
• Ability to perform and complete any additional tasks/projects as assigned.

Benefits

• Health, dental, vision benefits available with 75% of employee cost paid by Premier
• Accrue up to 80 hours of PTO (paid time off) per year
• 401K offered after 90 days of employment with up to 4% employer match
• Training and professional development opportunities
• A fulfilling role where your work truly makes a difference
• A collaborative team environment with supportive leadership and meaningful peer relationships

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees