Senior Counselor-MCIS

Wheeler•Meriden, CT

About The Position

The Senior Counselor provides direct services, case management, and coordination of care to an assigned caseload of individuals and families. The role helps clients access needed community supports and resources and facilitates communication and advocacy among families, DCF, schools, probation, and other involved providers. The counselor may facilitate or co-facilitate groups according to standard practice. The position develops and carries out individualized case management plans or plans of care, provides counseling and crisis support, coordinates treatment with internal and external providers, and maintains required client records. Services may be delivered in the office or in community settings, including homes, schools, hospitals, institutions, and other locations. The counselor may transport clients, participate in rotating on-call coverage, and maintain a flexible schedule to meet client needs. Appropriate supervision and consultation are provided.

Requirements

Bachelor's degree in Psychology, Social Work, Marriage and Family Therapy, Counseling, or a related field.
Previous experience working with clients with mental health and/or co-occurring substance use disorders.
Effective time-management skills.
Strong verbal and written communication skills.

Responsibilities

Develop case management plans or plans of care and provide direct case management services and care coordination for assigned clients and families.
Use interventions that support treatment completion, build on client and family strengths, and improve life functioning.
Submit and review documentation as required by the program.
Provide front-line crisis support by phone, in homes, or in the community, based on assessment and program parameters.
Assess client and family needs, interpret program guidelines, use judgment to select appropriate methods, and consult with a supervisor as needed.
Provide group, individual, and/or family counseling with appropriate supervision and coordinate treatment with providers and family supports.
Maintain records of counseling, care coordination, team meetings, and case management; complete medical-record documentation within required timelines and in compliance with applicable regulations.
Apply knowledge of psychopathology, crisis theory, behavioral health concerns, and relevant interventions such as skill building, safety planning, parenting skills, and high-fidelity wraparound care.
Support daily program operations as required.
Transport clients to appointments or linkages when appropriate.
Provide evaluations, treatment, wraparound team facilitation, follow-up, and case management in office and community settings, while adapting scheduling to client needs.
Support safety planning and crisis intervention, including rotating on-call coverage when required by the program.
Participate in developing and implementing treatment plans or plans of care, transition plans, timelines, strategies, and next steps.
Identify appropriate levels of care, referral processes, and community resources; make timely, clinically appropriate referrals.
Meet direct-service productivity goals and follow program guidelines, practice standards, outcomes, and data collection and reporting protocols.
Identify potential risk factors and reduce risks in the home through supervision, reinforcement of safe behaviors, and trauma-informed, relationally based interventions.
Attend and prepare for supervision, team meetings, staff meetings, and rounds; seek consultation when needed and follow supervisory direction.
Communicate effectively and positively with clients, families, and internal and external providers.
Continue developing cultural understanding of the groups served and use appropriate approaches, skills, and techniques that reflect that understanding.

Benefits

$2,500 sign-on bonus, paid half at the start of employment and half after one year of service.
Comprehensive medical and prescription insurance through Centivo.
Comprehensive dental and vision insurance through Cigna.
Wellness programs supporting physical and mental health.
Company-paid life and AD&D insurance.
403(b) plan with company contributions.
Education reimbursement program.
Training and development opportunities.
15 vacation days per year.
8 sick days per year.
2 personal days per year.
2 floating holidays per year.
9 paid company holidays.
Free and confidential counseling through the Employee Assistance Program (EAP).