Academic Counselor - Senior

University of Washington • Seattle, WA

3d

About The Position

The Allen School is hiring a Senior Academic Counselor to join its Undergraduate Advising Team, a collaborative group of ten professional staff members supporting undergraduate students. The role advises current and prospective students facing academic and personal challenges, provides appropriate referrals, and serves students from diverse backgrounds in a welcoming and professional manner. It manages processes for students admitted to the Allen School through the transfer admissions pathway while also performing general academic advising duties. The counselor leads transfer advising and orientation programming, organizes and teaches the CSE 390T transfer student seminar twice per academic year, and provides ongoing programming and advising through students’ degree completion. The position adapts its work to the changing needs of students as the Allen School grows.

The role is divided among advising and student services (45%), departmental program management (40%), and administrative duties (15%). The advising caseload is typically about 275 undergraduate students, primarily transfer students, along with students admitted through other pathways. The position is regular, full-time (100% FTE), and works the first shift. The annual pay range is $77,556 to $79,008.

Requirements

• Bachelor’s degree in a related field.
• At least three years of student counseling, student services, or related experience.
• Desire and ability to work with diverse student populations.
• Ability to follow and manage multi-step processes.
• Strong organizational skills and exceptional attention to detail.
• Ability to self-organize and independently lead and manage large-scale projects and initiatives.

Nice To Haves

• Master’s degree in a related field.
• Experience teaching or co-teaching a course.
• Experience leading advising and orientation sessions and/or presentations for large audiences.
• Interest in supporting transfer students through proactive advising practices.
• Familiarity with UW systems, policies, and structure.
• Experience working with a highly competitive university program.

Responsibilities

• Advise current Allen School students on schedules and degree plans, CSE and UW requirements, satisfactory progress, questions, concerns, and relevant university and departmental resources.
• Assist students with special requests, including enrollment or graduation verification letters, satisfactory progress petitions, record updates, and degree requirement exceptions.
• Review assigned students’ progress each quarter, conduct proactive outreach, and provide early intervention for students on academic watch or otherwise needing support.
• Work with faculty on course enrollment, struggling students, and other student-related requests and situations.
• Maintain departmental advising materials and resources, and stay informed about university, College of Arts and Sciences, and College of Engineering policies.
• Represent the school at events, help facilitate visitor activities and presentations, and assist with Admitted Student Day.
• Lead transfer student programming, including participation in university-wide transfer events and new-student advising and orientation.
• Arrange make-up orientations, meet with new students to discuss application matters and plan courses and long-term degree paths, and lead summer registration sessions and course-selection advising.
• Serve as instructor of record for CSE 390T: Transfer Seminar twice per academic year, and hire, train, and supervise undergraduate teaching assistants supporting the course.
• Maintain records and databases related to transfer admissions and participate in transfer yield programming supporting admissions and retention.
• Participate in assigned Allen School committees, including scholarship, undergraduate admissions, and awards committees as needed.
• Monitor and respond to daily emails and online chat questions; cover in-person and virtual drop-in advising; facilitate scheduled in-person and virtual advising appointments; and assist with the CSE Ed discussion board.

Benefits

• The job posting refers applicants to the University of Washington staff benefits website for information about benefits, but does not specify particular benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior