Senior Corporate Security Operations Officer

Scotiabank•Toronto, ON

1d•Hybrid

About The Position

Contributes to the overall success of Security Operations in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge. Supports the monitoring, collection, and compilation of incoming requests to identify issues which may impact the Bank. Analyzes identified issues, trends, and risks and coordinates appropriate response based on established criteria. Disseminates findings to create a common operating picture and situational awareness to key stakeholders. Uses established criteria to identify, categorize and process information of relevance to risk exposure. Disseminates information through verbal and written incident notifications and summary reports to management and stakeholders. Uses established criteria and process to intake, triage, and action requests from internal and external stakeholders who require support from Corporate Security. Assesses risk, identifies trends, collects supporting documents, and conducts effective risk mitigation practices throughout the process of documentation and escalation. Operationalizes the retrieval and preparation of evidence and supporting documents for use by internal customers and external partners, in order to mitigate potential financial and reputational loss. Establishes and maintains a liaison with law enforcement agencies and other financial institutions (FIs) to foster collaboration in the investigation of criminal acts against the Bank, and in the resolution of problems affecting Bank security as a whole. Utilizes systems used in the prevention, detection, analysis, and response to incidents which impact, or have the potential to impact, Scotiabank employees, clients or assets. Provides support to the Security Operations Centre as required or as directed by Management. Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. Maintains current knowledge of bank policies and regulations and complies with legal and regulatory requirements globally. Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. Champions a high-performance environment and contributes to an inclusive work environment.

Requirements

Undergraduate degree, college diploma and/or equivalent related experience preferred
Experience in Critical Incident Management, Security, Law Enforcement, Financial Services, Dispatching, Call Centre, Customer Service or Information Technology is preferred.
Working knowledge of Bank IT applications, systems, and security controls.
Working knowledge of Canadian Retail Banking products and services
Proficient in Microsoft Suite
High degree of fluency in English required with excellent written communication skills; French/Spanish desirable.

Responsibilities

Support the monitoring, collection, and compilation of incoming requests to identify issues which may impact the Bank.
Analyze identified issues, trends, and risks and coordinate appropriate response based on established criteria.
Disseminate findings to create a common operating picture and situational awareness to key stakeholders.
Use established criteria to identify, categorize and process information of relevance to risk exposure.
Disseminate information through verbal and written incident notifications and summary reports to management and stakeholders.
Use established criteria and process to intake, triage, and action requests from internal and external stakeholders who require support from Corporate Security.
Assess risk, identify trends, collect supporting documents, and conduct effective risk mitigation practices throughout the process of documentation and escalation.
Operationalize the retrieval and preparation of evidence and supporting documents for use by internal customers and external partners, in order to mitigate potential financial and reputational loss.
Establishes and maintains a liaison with law enforcement agencies and other financial institutions (FIs) to foster collaboration in the investigation of criminal acts against the Bank, and in the resolution of problems affecting Bank security as a whole.
Utilizes systems used in the prevention, detection, analysis, and response to incidents which impact, or have the potential to impact, Scotiabank employees, clients or assets.
Provides support to the Security Operations Centre as required or as directed by Management.
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Maintain current knowledge of bank policies and regulations and comply with legal and regulatory requirements globally.
Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Champions a high-performance environment and contributes to an inclusive work environment.