Senior Core Infrastructure Engineer
About The Position
In this role, you will lead complex technical programs supporting Oracle’s strategic GPU customers through large-scale, multi-year capacity ramps. You will partner with customer engineering teams and Oracle’s cloud infrastructure, networking, engineering, operations, and support organizations to ensure reliable Day 2 operations, resolve critical issues, and drive successful expansion of GPU environments. You will apply strong technical judgment to coordinate troubleshooting across GPU infrastructure, network, storage, capacity, and observability systems; establish operational readiness and escalation mechanisms; and translate customer needs into scalable process, tooling, and product improvements. Success requires the ability to operate independently, manage competing priorities, communicate clearly with technical and executive stakeholders, and lead cross-functional teams through high-impact customer issues.
Requirements
- Lead complex technical programs supporting Oracle’s strategic GPU customers through large-scale, multi-year capacity ramps.
- Partner with customer engineering teams and Oracle’s cloud infrastructure, networking, engineering, operations, and support organizations to ensure reliable Day 2 operations, resolve critical issues, and drive successful expansion of GPU environments.
- Apply strong technical judgment to coordinate troubleshooting across GPU infrastructure, network, storage, capacity, and observability systems.
- Establish operational readiness and escalation mechanisms.
- Translate customer needs into scalable process, tooling, and product improvements.
- Operate independently, manage competing priorities, communicate clearly with technical and executive stakeholders, and lead cross-functional teams through high-impact customer issues.
Responsibilities
- Own technical program execution and Day 2 operational readiness for strategic GPU customer environments.
- Lead cross-functional triage and resolution of complex GPU infrastructure, networking, capacity, reliability, and performance issues.
- Partner directly with customer technical teams to understand requirements, communicate status and risks, and drive joint action plans.
- Coordinate GPU expansion and deployment activities, including readiness reviews, dependency management, operational runbooks, and risk mitigation.
- Establish service-health metrics, escalation mechanisms, and clear executive-level operational reporting.
- Identify systemic issues and recurring customer pain points; translate them into scalable tooling, automation, process, and product improvements.
- Drive accountability across teams for technical deliverables, milestones, issue resolution, and customer commitments.
- Provide technical mentorship and escalation leadership that strengthens the team’s broader ability to support strategic GPU customers.
Benefits
- Medical, dental, and vision insurance, including expert medical opinion
- Short term disability and long term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Flexible Vacation
- 11 paid holidays
- 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal
- Voluntary benefits including auto, homeowner and pet insurance
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
