About The Position

Designs, implements, and optimizes distributed-system components, with emphasis on scalability, resiliency, and operability. Delivers features and load and performance tests; uses data-plane platforms and distributed-state tools for high-volume retrieval, storage, and processing; and reviews peers’ implementations for scalability. Builds fault-tolerant paths through redundancy, replication, and automatic failover, applies recovery-oriented principles, and implements retries, circuit breakers, and timeouts. Detects and mitigates issues using tests, alarms, dashboards, and telemetry; authors runbooks; and participates in incident response and root-cause analyses. Implements replication and synchronization, develops automation and infrastructure-as-code tools for troubleshooting and maintenance, and applies security controls while meeting change-management, compliance, and documentation standards. The role also includes planning and tracking work with minimal supervision, adjusting priorities as resources or timelines change, collaborating across teams and with stakeholders, independently addressing standard and non-standard issues, sharing knowledge, continuing to develop skills, and recommending process improvements.

Responsibilities

  • Implement and contribute to distributed-system components that support horizontal and vertical scaling, including through distributed-state management tools.
  • Optimize code and systems for large-scale data processing and use data-plane platform components for high-volume retrieval, storage, and processing.
  • Implement scalability requirements for assigned components and review team members’ implementations for scalability.
  • Implement performance and load testing.
  • Collaborate with the team to build fault-tolerant components that withstand in-service updates through redundancy, replication, and automatic failover.
  • Apply recovery-oriented computing principles and implement retries, circuit breakers, and timeouts to handle service disruptions and network unreliability.
  • Implement tests and alarm configurations to detect and address issues and failures proactively.
  • Draft and execute runbooks and operational procedures to support recovery from failures.
  • Build and customize dashboards, telemetry, and alerting to monitor component health.
  • Design and implement functional requirements and tests for assigned features in existing systems.
  • Implement fault-injection and brown-out test scenarios to evaluate system correctness.
  • Implement data replication and synchronization techniques to maintain data integrity and availability.
  • Diagnose, debug, and resolve system-component issues; implement strategies and tooling to prevent interruptions and troubleshoot operational issues.
  • Participate in operational support rotations, incident response, and root-cause investigations.
  • Apply security measures, including encryption and access controls, and implement remediation plans to improve security.
  • Collaborate to ensure cloud infrastructure complies with relevant industry standards and regulations and documentation is up to date.
  • Maintain automation scripts and tools, including infrastructure-as-code, for managing cloud infrastructure.
  • Follow change-management plans for patching, updating, and rolling back applications.
  • Track timelines and complete work in alignment with project requirements; prioritize and adjust work as resources or timelines change.
  • Collaborate across teams, align expectations, and build effective partnerships by understanding stakeholder and customer needs.
  • Identify and address standard and non-standard issues, analyze information from multiple sources to troubleshoot, and escalate more complex issues as appropriate.
  • Contribute to knowledge sharing, continuous learning, and best practices; seek feedback and training to improve skills.
  • Recommend improvements to team processes, protocols, and workflows, and seek input on alternative approaches.

Benefits

  • Medical, dental, and vision insurance, including expert medical opinion
  • Short-term and long-term disability
  • Life insurance and AD&D
  • Supplemental life insurance for employee, spouse, and child
  • Health care and dependent care flexible spending accounts
  • Pre-tax commuter and parking benefits
  • 401(k) Savings and Investment Plan with company match
  • Paid time off, including flexible vacation for eligible salaried employees or accrued vacation for other eligible employees
  • 11 paid holidays
  • Paid sick leave
  • Paid parental leave
  • Adoption assistance
  • Employee Stock Purchase Plan
  • Financial planning and group legal benefits
  • Voluntary auto, homeowner, and pet insurance
  • May be eligible for bonus and equity
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