Senior Core Infrastructure Engineer

Oracle•Nashville, TN

About The Position

In this role, you will lead complex technical programs supporting Oracle’s strategic GPU customers through large-scale, multi-year capacity ramps. You will partner with customer engineering teams and Oracle’s cloud infrastructure, networking, engineering, operations, and support organizations to ensure reliable Day 2 operations, resolve critical issues, and drive successful expansion of GPU environments. You will apply strong technical judgment to coordinate troubleshooting across GPU infrastructure, network, storage, capacity, and observability systems; establish operational readiness and escalation mechanisms; and translate customer needs into scalable process, tooling, and product improvements. Success requires the ability to operate independently, manage competing priorities, communicate clearly with technical and executive stakeholders, and lead cross-functional teams through high-impact customer issues.

Requirements

Senior technical program leadership for Oracle’s strategic GPU customers during complex, multi-year GPU capacity ramps.
Operate independently to lead Day 2 operations, resolve critical technical issues, and coordinate delivery across Oracle engineering, networking, cloud operations, support, and customer teams.
Strong technical judgment to coordinate troubleshooting across GPU infrastructure, network, storage, capacity, and observability systems.
Ability to operate independently, manage competing priorities, communicate clearly with technical and executive stakeholders, and lead cross-functional teams through high-impact customer issues.

Responsibilities

Own technical program execution and Day 2 operational readiness for strategic GPU customer environments.
Lead cross-functional triage and resolution of complex GPU infrastructure, networking, capacity, reliability, and performance issues.
Partner directly with customer technical teams to understand requirements, communicate status and risks, and drive joint action plans.
Coordinate GPU expansion and deployment activities, including readiness reviews, dependency management, operational runbooks, and risk mitigation.
Establish service-health metrics, escalation mechanisms, and clear executive-level operational reporting.
Identify systemic issues and recurring customer pain points; translate them into scalable tooling, automation, process, and product improvements.
Drive accountability across teams for technical deliverables, milestones, issue resolution, and customer commitments.
Provide technical mentorship and escalation leadership that strengthens the team’s broader ability to support strategic GPU customers.

Benefits

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance