Senior Coordinator of New Student Programs

Boise State University • Boise, ID

4d • Onsite

About The Position

The Senior Coordinator of New Student Programs leads the planning and delivery of orientation, transition, and engagement initiatives that support the successful transition of new students and their families to Boise State University. Through collaboration with campus partners, supervision of professional and student staff, and implementation of high-quality programs, this position fosters student engagement, belonging, success, and retention while advancing the university's enrollment and student success goals. New Student Programs (NSP) facilitates the successful transition of new students and their families to Boise State University through orientation, transition, welcome, and family engagement programs. By connecting students to campus resources and fostering a sense of belonging, NSP advances student success, engagement, and retention. This position is not eligible for visa sponsorship.

Requirements

• Bachelor’s Degree and 2 years of professional experience or equivalent relevant experience.
• Knowledge of student development theory, student success principles, and transition practices that support engagement, persistence, and retention.
• Ability to lead, motivate, and collaborate effectively with students, families, faculty, staff, and campus partners.
• Ability to represent Boise State University and New Student Programs professionally with internal and external stakeholders.
• Strong oral, written, presentation, and interpersonal communication skills.
• Ability to design and facilitate engaging trainings, workshops, and educational programs for various audiences.
• Demonstrated ability to supervise and evaluate professional staff.
• Demonstrated ability to recruit, supervise, and develop a high-performing student staff team while fostering a collaborative and supportive work environment.
• Ability to facilitate small, medium, and large group experiences focused on engagement and community building.
• Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines.
• Ability to think critically, analyze information, solve problems, and make sound decisions in a dynamic environment.
• Ability to delegate effectively, provide constructive feedback, and promote accountability for individual and team performance and outcomes.
• Ability to exercise sound judgment, discretion, and ethical decision-making while maintaining a high level of customer service.

Nice To Haves

• Master’s degree in Higher Education, Student Affairs Administration, College Student Personnel, Student Development, Student Leadership, Counseling, Educational Leadership, or a related field.
• Two to five years of progressively responsible professional experience in orientation, transition programs, student engagement, student affairs, enrollment management, or a related higher education setting.
• Experience planning, coordinating, and implementing large-scale programs or initiatives that support student transition, engagement, and success.
• Experience recruiting, hiring, training, supervising, scheduling, evaluating, and providing performance management for student employees, student leaders, or similar student staff.
• Experience developing and facilitating student leadership development programs, trainings, workshops, or educational initiatives.
• Experience collaborating with multiple campus stakeholders to deliver student-centered programs and services.
• Experience monitoring program budgets, tracking expenditures, and supporting fiscally responsible decision-making.

Responsibilities

• Plan, coordinate, and implement comprehensive orientation programs, including New Student Orientation, Family Orientation, International Student Orientation, Bronco Welcome, and other programs, for first-year, transfer, non-traditional, international, and virtual students.
• Manage orientation logistics, including facilities, conference services, housing, advising, registration, scheduling, and summer program support.
• Coordinate program assessment, reporting, and completion of operational deliverables supporting orientation initiatives.
• Collaborate with campus partners including the Advising and Academic Support Center, Housing and Residence Life, Student Involvement and Leadership Center, Student Connections and Support Center, Educational Access Center, Center for Global Engagement, Financial Aid and Scholarships, and Student Financial Services to ensure successful program delivery.
• Plan and coordinate first-year transition curriculum and initiatives that support student engagement, persistence, and success.
• Supervise, and evaluate the Coordinator for New Student Programs professional staff position.
• Recruit, hire, train, supervise, and evaluate approximately 30 student staff members, including Orientation Coordinators and Orientation Leaders.
• Provide direct supervision, coaching, performance feedback, and leadership development for senior student leaders.
• Develop and implement student employment and professional development opportunities that enhance leadership, communication, and career readiness.
• Performs other duties as assigned.

Benefits

• 12 paid holidays AND the University is closed between Christmas and New Year's (requires use of 3 vacation days)
• Between 12-24 annual paid vacation days for full-time Professional and Classified staff depending on position type and years of service
• 10.76% University contribution to your ORP retirement fund (Professional and Faculty employees)
• 11.96% University contribution to your PERSI retirement fund (Classified employees)
• Excellent medical, dental and other health-related insurance coverages
• Tuition fee waiver benefits for employees, spouses and their dependents

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level