Senior Contract Pharmacy Operations Specialist

BMC Software•Boston, MA

About The Position

POSITION SUMMARY: Provide dedicated operational support for Contract Pharmacy and Alternate Distribution Model (ADM) programs, ensuring accurate execution, timely fulfillment, and protection of existing 340B value. This role is responsible for end-to-end ADM operational execution, including packing and shipping product to contract pharmacy partners in accordance with defined schedules and partner requirements. Position: Senior Contract Pharmacy Operations Specialist Department: Pharmacy Admin Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Key Responsibilities Contract Pharmacy Operations Manage day-to-day operational workflows for contract pharmacy programs. Support setup and maintenance of contract pharmacy 340B purchasing accounts with wholesalers. Coordinate with internal and external contract pharmacy administrators and pharmacy partners. Support audit readiness and documentation related to contract pharmacy operations. Review and approve invoices to ensure proper payment. ADM Operational Execution Execute ADM workflows in alignment with contract terms and 340B compliance requirements. Investigate and resolve discrepancies impacting ADM value capture. Serve as the primary operational contact for ADM partners. Maintain clear documentation of ADM and contract pharmacy workflows. Prepare and place all orders in accordance with the set parameters. Maximize ADM potential while ensuring that the Covered Entity can operate without impact. Prepare all regulatory paperwork related to ADM orders. ADM Packing & Shipping Own packing and shipping of ADM product to contract pharmacies across all programs. Ensure shipments are prepared accurately, securely, and in accordance with: Partner-specific shipping schedules Product handling requirements Contractual service-level expectations Coordinate shipment timing to ensure continuity of supply at contract pharmacy sites. Track shipments, resolve delivery issues, and maintain shipping documentation. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). JOB REQUIREMENTS Education: Required: High school diploma or equivalent degree and strong mathematical skills. Preferred: Some college, and associates or Bachelor’s degree Certificates, Licenses, Registrations Required: Required - Registration as a Pharmacy Technician with the Massachusetts Board of Pharmacy. Required - National pharmacy technician certification from either Pharmacy Tech Certification Board (PTCB) Adv. prior to role entry or obtain the PTCB Adv. certification within 6 months of hire. Preferred - Apexus 340B ACE certification highly recommended Experience: 3-5 years of experience in 340B operations, contract pharmacy, ADM, specialty pharmacy, or purchasing operations Knowledge, Skills & Abilities (KSA): Requires mathematical skills, knowledge of purchasing and material management. Effective interpersonal skills to interact appropriately with hospital staff, colleagues, external partners, and others. Working knowledge of 340B program as it relates to drug purchasing and operations. Ability to solve complex problems related to drug purchasing, 340B utilization, or drug pricing. Experience with Microsoft programs (i.e. MS Word, Excel, Outlook) and web browsers. Experience with Pharmacy Management software preferred. Experience with fulfillment, packing, and shipping workflows. High attention to detail with strong analytical and problem-solving skills. Ability to readily adapt to changes in schedule specifications, and work priorities as the business and customer needs demand. Physical ability to lift heavy loads as required for handling medication orders. Must maintain the required level of competency to perform the essential duties and responsibilities. Compensation Range: $62,500.00- $91,000.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. We do not ask individuals to purchase equipment for or prior to employment. Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond. BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too. Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [email protected] or call 617-638-8582 to let us know the nature of your request. Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital. BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine. According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. To avoid becoming a victim of an employment offer scam, please follow these tips from the FTC: FTC Tips

Requirements

High school diploma or equivalent degree and strong mathematical skills.
Registration as a Pharmacy Technician with the Massachusetts Board of Pharmacy.
National pharmacy technician certification from either Pharmacy Tech Certification Board (PTCB) Adv. prior to role entry or obtain the PTCB Adv. certification within 6 months of hire.
3-5 years of experience in 340B operations, contract pharmacy, ADM, specialty pharmacy, or purchasing operations
Requires mathematical skills, knowledge of purchasing and material management.
Effective interpersonal skills to interact appropriately with hospital staff, colleagues, external partners, and others.
Working knowledge of 340B program as it relates to drug purchasing and operations.
Ability to solve complex problems related to drug purchasing, 340B utilization, or drug pricing.
Experience with Microsoft programs (i.e. MS Word, Excel, Outlook) and web browsers.
Experience with fulfillment, packing, and shipping workflows.
High attention to detail with strong analytical and problem-solving skills.
Ability to readily adapt to changes in schedule specifications, and work priorities as the business and customer needs demand.
Physical ability to lift heavy loads as required for handling medication orders.
Must maintain the required level of competency to perform the essential duties and responsibilities.

Nice To Haves

Some college, and associates or Bachelor’s degree
Apexus 340B ACE certification highly recommended
Experience with Pharmacy Management software preferred.

Responsibilities

Manage day-to-day operational workflows for contract pharmacy programs.
Support setup and maintenance of contract pharmacy 340B purchasing accounts with wholesalers.
Coordinate with internal and external contract pharmacy administrators and pharmacy partners.
Support audit readiness and documentation related to contract pharmacy operations.
Review and approve invoices to ensure proper payment.
Execute ADM workflows in alignment with contract terms and 340B compliance requirements.
Investigate and resolve discrepancies impacting ADM value capture.
Serve as the primary operational contact for ADM partners.
Maintain clear documentation of ADM and contract pharmacy workflows.
Prepare and place all orders in accordance with the set parameters.
Maximize ADM potential while ensuring that the Covered Entity can operate without impact.
Prepare all regulatory paperwork related to ADM orders.
Own packing and shipping of ADM product to contract pharmacies across all programs.
Ensure shipments are prepared accurately, securely, and in accordance with: Partner-specific shipping schedules Product handling requirements Contractual service-level expectations
Coordinate shipment timing to ensure continuity of supply at contract pharmacy sites.
Track shipments, resolve delivery issues, and maintain shipping documentation.