Senior Contract Administrator

Falls Filtration Technologies, Inc. • Stow, OH

2d

About The Position

Falls Filtration Technologies is seeking an experienced and highly organized Senior Contract Administrator to support customer contracts, order management, and business operations. The position reviews and administers customer contracts and purchase orders, maintains accurate documentation, and coordinates with internal departments to ensure customer requirements and contractual obligations are communicated and fulfilled. The role calls for strong organizational skills, attention to detail, and experience with contracts, customer orders, and manufacturing-related business processes.

Requirements

• Previous experience in contract administration, customer service, order management, or a related administrative role.
• Strong written and verbal communication skills.
• Excellent organizational skills and ability to manage multiple priorities.
• High level of accuracy and attention to detail.
• Proficiency with Microsoft Office, including Excel, Word, and Outlook.
• Ability to review detailed documents and identify discrepancies.
• Strong problem-solving skills and ability to work with multiple departments.
• Ability to handle confidential business information professionally.
• Associate's or bachelor's degree in business administration or a related field preferred; equivalent experience will be considered.

Nice To Haves

• Experience in a manufacturing, industrial, or technical business environment.
• Experience working with ERP systems or other business management software.

Responsibilities

• Review, process, and administer customer contracts, purchase orders, and related documentation.
• Verify contract and purchase order information for accuracy, completeness, and compliance with company requirements.
• Maintain organized records of contracts, amendments, correspondence, and customer documentation.
• Coordinate with Sales, Engineering, Operations, Quality, and Finance to communicate contractual requirements.
• Monitor customer orders and contract requirements to support timely completion and delivery.
• Assist in resolving discrepancies involving purchase orders, pricing, delivery requirements, and contract documentation.
• Communicate professionally with customers regarding order status, documentation, and contract-related questions.
• Track contract updates, revisions, deadlines, and outstanding customer requirements.
• Support preparation and review of quotations, proposals, and contract-related correspondence as assigned.
• Maintain accurate customer and order information in company systems.
• Identify potential contractual concerns and escalate them to appropriate management for review.
• Assist with internal reporting, document preparation, and administrative projects.
• Maintain confidentiality of customer information, pricing, and company records.
• Perform additional contract administration and business support duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed