Senior Contract Administrator

Itron, Inc. • San Antonio, TX

3d • Hybrid

About The Position

Itron is seeking a Senior Contract Administrator to join its Global CME Contract Management team. This senior individual contributor supports the full contract lifecycle, including preparation, review, negotiation, administration, and execution. The role works closely with Sales, Commercial Legal, Proposals, Pricing, Delivery Services, Deal Desk, Finance, and other business partners to structure, negotiate, and manage customer agreements that support business objectives while balancing risk and compliance. It calls for commercial judgment, attention to detail, customer focus, and the ability to manage multiple priorities in a fast-paced environment.

This position is part of Itron's professional contracting career path, with potential advancement to Contract Manager, Contract Management leadership, or commercial-focused positions such as Commercial Lead and Senior Commercial Lead, based on business needs, performance, and capability.

The role operates within contracting frameworks, standard terms, and risk guidelines established by Commercial Legal. It coordinates transactions and stakeholder communications, escalating non-standard, high-risk, or complex matters for appropriate review and approval. The position includes 1–10% travel and a hybrid work schedule.

Requirements

• Bachelor's degree in Business Administration, Legal Studies, Supply Chain Management, Finance, or a related field, or an equivalent combination of education and relevant experience.
• 5+ years of experience in contract administration, contract negotiation, commercial contracting, or a related field.
• Working knowledge of commercial contract principles, including contractual obligations, liabilities, terms, renewals, indemnities, and risk allocation concepts.
• Experience drafting, reviewing, negotiating, and administering customer-facing commercial agreements.
• Strong commercial judgment and ability to assess risk, identify issues, and determine when escalation is appropriate.
• Ability to manage multiple priorities, complex transactions, and competing deadlines in a dynamic environment.
• Strong organizational skills and attention to accuracy, detail, and data quality.
• Effective verbal and written communication skills and ability to build productive relationships across diverse stakeholder groups.
• Proficiency with Microsoft Office applications and related business productivity tools.
• Commitment to customer-centric service, accountability, collaboration, and continuous improvement.
• Ability to work effectively in a team-oriented environment while maintaining ownership of assigned responsibilities.

Nice To Haves

• Experience using Salesforce, Conga, or other contract lifecycle management (CLM) platforms.
• Familiarity with electronic signature solutions and approval workflow processes.
• Understanding of contracting principles related to hardware sales, professional services, software licensing, Software-as-a-Service (SaaS), maintenance, and support agreements.
• Experience creating or maintaining operational reports and metrics such as contract cycle times, queue management, aging reports, or performance dashboards.
• Experience supporting a shared services, center of excellence, or global contracting organization.
• Knowledge of utility, energy, technology, telecommunications, or infrastructure industries.
• Experience collaborating within highly matrixed organizations and cross-functional teams.

Responsibilities

• Draft, review, revise, negotiate, process, and administer commercial agreements, including master sales agreements, order documents, amendments, statements of work, change orders, and related documents.
• Partner with internal stakeholders and customers to negotiate terms that support business objectives and appropriately manage risk.
• Review statements of work, change orders, and related documentation for accuracy, completeness, and alignment with established agreements.
• Review and respond to contractual terms and conditions in requests for proposals (RFPs).
• Conduct agreement reviews and gap analyses to identify contractual inconsistencies, obligations, and third-party flow-down requirements.
• Support timely contract execution and lifecycle management through established systems and processes.
• Analyze contracts for compliance with company policies, legal requirements, government specifications, and other applicable standards.
• Identify contractual risks, non-standard provisions, and business concerns, escalating them to appropriate subject matter experts and approval authorities when required.
• Maintain accurate contract records and documentation in contract lifecycle management systems, ensuring data integrity and audit readiness.
• Monitor agreement requests, pending actions, commitments, and reporting metrics to support contract administration and operational visibility.
• Partner with Sales, Legal, Pricing, Deal Desk, Finance, Delivery Services, and other stakeholders throughout the contracting process.
• Build collaborative relationships across teams to support customer-centric outcomes and successful deal execution.
• Manage multiple simultaneous transactions while adapting to changing priorities, deadlines, and business requirements.
• Communicate contract considerations, risks, requirements, and recommendations clearly to internal and external stakeholders.
• Contribute to the development and improvement of contract templates, playbooks, tools, and standard processes.
• Support continuous improvement of Contract Management policies, procedures, and governance practices.
• Apply practical problem-solving techniques to unique contractual situations within approved business frameworks.
• Share knowledge and best practices that promote accountability, agility, collaboration, and continuous improvement.
• Operate within approved contracting frameworks, standard terms, and risk guidelines established by Commercial Legal.
• Maintain ownership of transaction coordination and stakeholder communication during escalations and resolution processes.

Benefits

• Competitive benefit package including financial, social, health, and wellbeing programs.
• Paid vacation.
• 401(k) matching.
• Employee stock purchase program.
• Hybrid work schedule.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior