Senior Content Designer

Roblox • San Mateo, CA

7d • $193,240 - $230,150 • Onsite

About The Position

The Senior Content Designer will join Roblox’s Accounts design team and help build platform-level experiences that make accounts accessible, authentic, and protected. The role focuses on identity, account access and recovery, and family experiences, contributing to Roblox’s broader efforts to create safe, civil, and inclusive experiences for a global community.

Working across product, design, engineering, research, and policy, this person will shape the platform’s approach to trust and safety and develop reusable content frameworks for account experiences. The role includes setting content strategy, guiding content from early exploration through launch, and balancing legal and regulatory requirements with clarity and usability for players, parents, and creators. The designer will also influence product direction, mentor peers and partners, improve team processes, and identify AI solutions that improve content quality and scale.

Requirements

• Bachelor’s degree or equivalent experience in Content Design, UX Writing, Communications, Human-Computer Interaction, or a related field.
• At least 5 years of content design experience and a strong portfolio demonstrating expertise in trust and safety, identity, accounts, or other high-stakes consumer experiences.
• Strong systems thinking and a track record of designing scalable content patterns and frameworks for comprehensive, connected user experiences.
• Deep understanding of user-centered design principles, information architecture, and content strategy for complex workflows such as identity verification, authentication, and account recovery.
• Track record of collaborating with and influencing product managers, designers, researchers, engineers, and policy teams, including shifting product decisions through content.
• Ability to understand product goals from business and user perspectives and foster a culture of learning and iteration.
• Excellent communication and presentation skills, including the ability to clearly and persuasively explain content design concepts and rationale.
• Collaborative mindset and ability to work across teams and influence design direction.
• Strong interest in online safety, the gaming industry, and user-generated content platforms.
• Interest in user experience trends, privacy, and emerging technologies.
• Self-motivated approach to expanding design skills and exploring new tools and techniques, including a proven ability to incorporate AI into a workflow.

Responsibilities

• Own and deliver UX content strategy and execution for Accounts surfaces and flows, including identity, account access and recovery, and family experiences, from early exploration through launch.
• Develop a deep understanding of user needs, behaviors, and motivations across young users, teens, adults, parents, and creators to inform content design decisions.
• Define the content strategy and roadmap for Accounts, identify opportunities for content to improve safety, trust, and account outcomes, and drive that work forward.
• Collaborate with product managers, designers, researchers, engineers, and policy partners to make experiences valuable, understandable, and easy to use.
• Apply UX writing and content strategy to high-stakes moments while balancing legal and regulatory requirements with clarity and usability.
• Define and maintain content guidelines, patterns, and frameworks for safety and account experiences, partnering with the Foundation Design Systems team to make them reusable.
• Communicate and document content decisions using empathy, logic, research insights, and data to inform recommendations.
• Advocate for high-quality content design, influence product direction across Accounts, and mentor peers and partners on content best practices.
• Shape team processes and ways of working, helping define how content design operates across groups.
• Identify and implement AI solutions to improve content quality and scale.

Benefits

• Equity compensation for full-time employees.
• Benefits as described on the company’s benefits page.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior