Senior Content Designer

Greenhouse

16h • Remote

About The Position

Our mission at Greenhouse is to make hiring work for everyone – so we go to great lengths to hire great people because we believe that they’re the foundation of our success. At Greenhouse, you’ll join a team that collaborates purposefully, fosters inclusivity, and communicates with transparency and accountability so we can achieve our mission. Join us to do the best work of your career, solving meaningful problems with remarkable teams. Greenhouse is looking for a Senior Content Designer to join our team! The Senior Content Designer will lead content strategy and execution for key product areas, ensuring that user experiences are clear, consistent, and aligned with Greenhouse’s design principles. This role will partner closely with Product Design, Product Management, and Engineering to shape product experiences from concept through delivery. This role goes beyond traditional content design. We are looking for someone who is deeply skilled in content craft and equally comfortable operating within modern product design workflows.

Requirements

• 5–8+ years in content design, UX writing, or related field within SaaS or complex digital products (structured data, object management, taxonomy systems).
• Experience in Content designer for AI powered products
• Experience contributing to or building content systems within a design system
• Demonstrated ability to influence product direction, not just execution
• Proven track record improving product clarity, usability, and consistency at scale
• Deep expertise in content design paired with a complementary discipline such as interaction design, user research, or front-end development
• Bachelor’s degree in a relevant field (e.g., Communications, English, HCI) or equivalent practical experience
• Applicants must be currently authorized to work in the United States on a full-time basis.

Nice To Haves

• A systems thinker – you don't just write strings; you build scalable content patterns and taxonomies that strengthen the entire design system
• An AI strategist – you understand the nuances of designing for AI-powered products and know how to use content to make complex technology feel intuitive and trustworthy
• A collaborative architect – you thrive when embedding early with product and engineering partners to shape the core logic of a feature before a single word is written
• A clarity champion – you have a passion for deconstructing complex SaaS workflows and transforming them into seamless, accessible, and human-centered experiences
• A craft specialist – you possess a deep mastery of UX writing but also bring a "plus-one" skill like user research or interaction design to every project you touch

Responsibilities

• Drive clarity and usability across complex workflows through high-quality UX writing and content strategy
• Establish and scale content patterns, standards, and systems within the design system
• Embed content design early in the product development process to reduce rework and improve velocity
• Contribute to a cohesive, consistent voice and tone across all product surfaces
• Support accessibility, inclusivity, and compliance through thoughtful content design

Benefits

• medical, dental, and vision insurance
• basic life insurance
• mental health resources
• financial wellness benefits
• a fully paid parental leave program
• short-term and long-term disability coverage
• a 401(k) plan and company match
• up to 14 scheduled paid holidays
• up to 80 hours of paid sick leave
• paid vacation time
• flexible paid time off (PTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 101-250 employees