Content Designer

Crown Equipment Corporation

1d • Onsite

About The Position

Develop user-centric content and communication consistency (displays, manuals, labels etc.) throughout the organization. As the resident wordsmith, work cross functionally with a variety of roles including researchers, engineers, training, marketing, and product safety to help ensure connective language and a unified voice.

Requirements

• Bachelor degree in English, Communication Design, Technical Writing, or related (OR High School Diploma/GED with 12 years of related work experience)
• 2 years related experience
• Strong writing skills exhibited by work samples (Include portfolio link with application)
• Strong attention to detail, organizational skills, and commitment to quality
• Proficient with computers, ideally experience with Mac
• Proficient in Adobe InDesign and other relevant design tools
• Reliable transportation to travel locally between company locations during scheduled workday
• Ability to occasionally travel with overnight stays (0-5%)
• Ability to handle physical and mental demands akin to most office positions: prolonged periods of sitting; prolonged use of computer/keyboard; infrequent lifting, walking, and climbing stairs; occasional use of office equipment

Nice To Haves

• Figma software experience
• Content Management software experience
• Familiarity with project management platform, ideally Adobe Workfront
• Familiarity with Illustrator, InCopy

Responsibilities

• Conceptualize, write, and edit difficult content by leveraging expertise in user experience design, design thinking, product strategy and writing.
• Create intuitive instructions and in-product messaging for users.
• Understand and incorporate corporate content strategy, brand positioning, and terminology into all content.
• Lead projects to enhance clarity and usability of product experiences.
• Develop understanding of product operation, design intent, approval processes, and requirements needed for translations.
• Work with global stakeholders to address the needs of global audiences and meet approved market regulatory standards.
• Examine and understand operation to create accurate information and instruct safe operation.
• Develop and reorganize existing content as features and updates are added.
• Utilize software (Adobe WorkFront) to track task and project progress.
• Prepare and present work to cross-functional teams to obtain feedback and approval.
• Follow development process using organizational structure to support content completion.
• Enhance knowledge of design software tools to develop, organize, and manage information.
• Maintain a strong working knowledge of structured and unstructured content for static and dynamic delivery, metadata, and taxonomies.
• Ensure consistency across content and various output media.
• Perform other duties as assigned.

Benefits

• Health/Dental/Vision/Prescription Drug Plan
• Flexible Benefits Plan
• 401K Retirement Savings Plan
• Life and Disability Benefits
• Paid Parental Leave
• Paid Holidays
• Paid Vacation
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level