FSO - Business Transformation - CCSB Banking - Senior Consultant
About The Position
EY’s Financial Services Organization (FSO) Business Transformation practice helps financial services clients improve performance through strategic operations, technology, product, data, compliance and risk programs. The Corporate, Commercial and Small and Medium Enterprise (CCSB) Banking practice focuses on wholesale and commercial credit transformation, helping banks modernize the credit and lending lifecycle, redesign operating models, and embed AI and automation. Its work also spans lending operations, platform modernization and migrations, data and technology enablement, cash management, transaction banking, treasury and payments modernization, and AI-enabled operating models. As a Senior Consultant, you will work on client strategic and operational challenges while developing expertise in corporate, commercial and SME banking. The position is suited to people with either hands-on bank operating experience or experience delivering consulting, advisory or transformation work for banks. Prior consulting experience is not required. The role involves operational and technical client work, contributing to project workstreams and analyses, supporting client relationships, mentoring junior colleagues, and participating in EY initiatives and business development. Client travel may reach approximately 50% over the course of a year and may be international. The role follows EY’s team-led, leader-enabled hybrid model, with most client-serving employees expected to work in person 40–60% of the time over an engagement, project or year.
Requirements
- Bachelor’s degree and approximately 2–6 years of related work experience.
- Relevant experience in either consulting, advisory or transformation project delivery, ideally within financial services, or hands-on corporate, commercial or SME banking, bank operations, lending operations or middle-office functions.
- Strong written and verbal communication, presentation, client-service and technical-writing skills.
- Genuine interest in deepening industry and content knowledge in the CCSB space.
- Ability to travel, likely including on-site client work up to approximately 50% over the course of a year; travel may be international.
- Strong communication, critical-thinking, analytical and organizational skills, with a focus on exceptional client service.
- Collaborative approach, adaptability to changing priorities, willingness to learn quickly, and ability to mentor and support peers and junior resources.
- Curiosity about using technology, data and AI to work more effectively.
Nice To Haves
- Hands-on experience applying AI tools such as Microsoft Copilot, Claude, ChatGPT or Replit to research, analysis, drafting, prototyping or automation.
- Experience with target operating model design, process re-engineering, current- or future-state assessment, or gap analysis.
- Exposure to lending operations, core platform modernization, system conversions or client migrations.
- Knowledge of transaction banking and treasury management, including cash management, commercial card, payments, treasury operations and corporate finance.
- Experience supporting business cases, benchmarking or KPI/value frameworks for a transformation program.
Responsibilities
- Support delivery of a project workstream by creating and reviewing high-quality work products.
- Help ensure consistent delivery across peers and team members, and respond to client requests.
- Contribute to current- and future-state assessments, operating model designs, benchmarking and business cases.
- Coach and mentor newer team members and campus hires, sharing knowledge and helping them ramp up.
- Foster client relationships at appropriate levels.
- Contribute to internal EY initiatives, points of view and business development alongside client-facing work.
Benefits
- Medical and dental coverage.
- Pension and 401(k) plans.
- Flexible vacation time under a flexible vacation policy.
- Observed and designated paid holidays.
- Winter and summer breaks.
- Personal and family care time and other leaves of absence.
- Training and development prospects, including AI and technical upskilling through established programs and on-the-job training.
- Programs and benefits designed to support physical, financial and social well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
