Digital Workplace - Senior Consultant

Converge Technology Solutions

4d • Remote

About The Position

As Senior Consultant in our Digital Workplace Practice, you will play a key role in advising clients on the design, implementation, and optimization of digital workplace solutions. Leveraging your expertise in collaboration technologies, user experience design, and change management, you will help clients create modern, productive, and secure digital environments that enhance employee engagement and enable flexible work models. Your insights and recommendations will drive the success of digital workplace initiatives and contribute to the transformation of our clients' organizations.

Requirements

• Ethical and Critical Thinking.
• Excellent sales and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Strong understanding of digital workplace technologies, including collaboration platforms (e.g., Microsoft Teams, Slack, Zoom), intranet portals, document management systems, and productivity tools.
• Excellent communication, facilitation, and stakeholder management skills, with the ability to engage with clients, executives, and cross-functional teams.
• Bachelor's degree in Computer Science, Information Technology, or related field.
• 5-8 Year’s experience in consulting roles, digital workplace projects, or related areas such as collaboration solutions, user experience design, or change management.
• Experience with Microsoft Modern Work Stack products.
• Experience with Microsoft 365 Migration tools, specifically Quest and AvePoint.
• Experience with Microsoft Endpoint Security products, specifically Intune.

Nice To Haves

• Experience with SharePoint and workflow migrations, a plus.
• Relevant certifications, a plus.

Responsibilities

• Lead Collaboration with clients to understand their business objectives, organizational culture, and workforce needs related to digital workplace transformation.
• Conduct assessments, workshops, and interviews to gather requirements, identify pain points, and assess current state capabilities across collaboration, communication, and productivity tools.
• Analyze findings and develop tailored recommendations, strategies, and roadmaps for digital workplace initiatives aligned with client goals and industry best practices.
• Design end-to-end digital workplace solutions, encompassing collaboration platforms, messaging tools, document management systems, and employee experience enhancements.
• Define solution architectures, integration requirements, and technical specifications based on client requirements, vendor capabilities, and industry standards.
• Collaborate with architects, engineers, and solution partners to evaluate technology options, conduct proofs of concept, and develop implementation plans for digital workplace projects.
• Lead or support implementation projects, working closely with technical teams, vendors, and partners to deploy digital workplace solutions according to project timelines and requirements.
• Configure, customize, and integrate collaboration tools, intranet portals, and productivity applications to meet client specifications and user needs.
• Provide guidance and support to project teams, resolving technical issues, mitigating risks, and ensuring successful delivery of digital workplace projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior