Senior Consultant, Workforce Management & Productivity

Ovation Healthcare • Boise, ID

2d • $113,032 - $169,549

About The Position

The Senior Consultant leads healthcare workforce engagements from assessment through implementation and sustained improvement. The role combines healthcare operational expertise, workforce analytics, financial modeling, and change leadership to help client organizations improve labor productivity, staffing effectiveness, and financial performance while supporting quality patient care.

Serving as a trusted advisor to executive, operational, and clinical leaders, the Senior Consultant translates complex workforce information into practical recommendations and measurable results. The position manages client relationships, engagement scope, timelines, and deliverables, and guides implementation and adoption of workforce productivity practices and technology.

The Senior Consultant also contributes to practice growth by mentoring, developing methodologies, supporting proposals, and identifying additional opportunities to serve clients.

Requirements

• Bachelor’s degree in Healthcare Administration, Business, Analytics, Finance, Economics, Nursing, or a related field.
• At least 5 years of progressive experience in healthcare workforce management, labor productivity, healthcare operations, consulting, or performance improvement.
• Demonstrated success developing and implementing staffing and productivity improvements with measurable financial and operational results.
• Strong knowledge of hospital operations, staffing models, labor benchmarking, scheduling, premium labor, and workforce performance management.
• Advanced Excel proficiency and experience analyzing complex workforce data, developing financial models, and preparing executive presentations.
• Experience using healthcare workforce productivity platforms and interpreting data from payroll, scheduling, HRIS, finance, or clinical systems.
• Demonstrated ability to lead client engagements with limited supervision, manage concurrent priorities, facilitate discussions with senior leaders, and guide implementation and adoption.
• Strong communication, relationship management, and analytical review skills, including the ability to direct project work and mentor analysts and consultants.

Nice To Haves

• Experience with SQL, Power BI, Tableau, or similar tools.

Responsibilities

• Lead healthcare workforce management and performance improvement engagements from assessment through implementation and sustained improvement, including planning, data requests, stakeholder interviews, analysis, recommendations, implementation planning, and impact tracking.
• Serve as the primary day-to-day contact for assigned client leaders and manage workplans, scope, milestones, priorities, deliverables, dependencies, and expectations across concurrent engagements; escalate material risks and decisions as appropriate.
• Adapt engagement approaches to client operating environments, cultures, data maturity, and strategic priorities, exercising sound judgment in ambiguous situations.
• Assess workforce practices—including productivity, staffing models, scheduling, benchmarking, span of control, labor cost structure, premium labor, and position management—to identify performance gaps, root causes, opportunities, and constraints.
• Analyze workforce, payroll, finance, volume, and operational data; perform variance analysis, opportunity sizing, scenario modeling, forecasting, and financial impact analysis.
• Partner with client leaders to develop department-level productivity targets, staffing approaches, governance structures, and implementation roadmaps that balance workload, quality, patient care, service, financial objectives, feasibility, and change readiness.
• Establish and monitor performance indicators, scorecards, and management routines; track initiatives and validate realized financial and operational impact with client finance and operational leaders.
• Translate complex analyses into executive findings, recommendations, presentations, and decision materials; review analytical work and deliverables for accuracy, completeness, consistency, and business relevance.
• Serve as a workforce management subject matter expert for the productivity platform and related analytics solutions; guide workforce management aspects of client implementation, configuration, validation, adoption, and optimization.
• Partner with analytics and product resources to resolve data integrity issues, validate source-to-platform alignment, improve reporting usability, and translate platform outputs into actionable management practices and measurable improvement.
• Build relationships with executive, finance, human resources, clinical, and operational stakeholders; facilitate working sessions and challenging performance discussions, address competing priorities, and guide decisions and accountable next steps.
• Coach client leaders on workforce management fundamentals, accountability structures, and sustainable performance practices; mentor analysts and consultants through project direction, quality review, and capability development.
• Support proposals, scopes of work, presentations, and thought leadership; identify client expansion opportunities and contribute to practice methodologies, tools, and workforce management capabilities.

Benefits

• Medical, dental, vision, life insurance, and short- and long-term disability coverage.
• HSA with employer contributions, flexible spending accounts for health care, and dependent care accounts.
• Wellness platform with premium incentives.
• Employee assistance support and voluntary supplemental plans, including accident, critical illness, hospital indemnity, and child disability insurance.
• Flexible paid time off offerings and company-paid holidays.
• 401(k) plan with discretionary employer match opportunities.
• Professional development opportunities.
• Company-issued equipment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior