Senior Consultant, Revenue Cycle - Remote

UnitedHealth Group•Eden Prairie, MN
•$91,700 - $163,700•Remote

About The Position

Optum Insight is seeking a Senior Consultant, Revenue Cycle, to lead client engagements that simplify complex revenue cycle workflows and apply AI and intelligent automation where they deliver measurable value. The position is part of a new and growing service line, and the consultant will partner with stakeholders to help shape how revenue cycle consulting is delivered at Optum. The role calls for a self-motivated professional with exceptional communication and interpersonal skills who works well in teams. The position is remote within the United States. Employees hired in the Minneapolis or Washington, D.C. area must work in the office at least four days per week. Travel may be required up to 25% based on client and engagement needs, and after-hours coverage may be required. Remote employees must adhere to UnitedHealth Group’s Telecommuter Policy. The salary range is $91,700–$163,700 annually based on full-time employment. Pay depends on factors including local labor markets, education, work experience, and certifications. Benefits and incentives are subject to eligibility requirements. Employees must pass a drug test before beginning employment.

Requirements

  • At least 7 years of healthcare technology, revenue cycle operations, patient financial services, EHR, and/or consulting experience, including leading projects, workstreams, or teams.
  • At least 4 years leading strategic and advisory revenue cycle engagements across hospital, professional, and/or ambulatory settings, including assessments, roadmaps, workflow transformation, and executive recommendations.
  • At least 2 years managing project scope, schedules, risks, resources, and stakeholder expectations in a client-facing or complex healthcare environment.
  • Demonstrated understanding of end-to-end revenue cycle workflows and systems, with experience translating operational and financial needs into technology solutions.
  • Ability and willingness to travel up to 25% based on client and engagement needs.
  • Self-motivated, with exceptional communication and interpersonal skills and the ability to work well in teams.

Nice To Haves

  • Revenue cycle certification or advanced training, such as HFMA CRCR or CHFP, and/or PMP, Prosci, Lean Six Sigma, or a comparable consulting methodology certification.
  • Experience with major EHR or patient accounting platforms, vendor-selection engagements, or revenue cycle technology assessments, and facilitating cross-functional stakeholders.
  • Experience with patient accounting, claims and remittance, payer connectivity, eligibility and authorization, denial management, analytics, data conversion, or systems integration.
  • Consulting-firm experience developing client-facing analyses, executive presentations, business cases, and roadmaps.
  • Major EHR revenue cycle certification; beneficial but not required for this vendor-neutral role.
  • Experience applying generative AI, predictive analytics, intelligent automation, or low-code tools to revenue cycle use cases, including governance, validation, and human-in-the-loop workflows.

Responsibilities

  • Lead revenue cycle consulting engagements and workstreams spanning patient access, coding, clinical documentation improvement, billing, claims, denials, patient financial services, and revenue integrity, including assessments, implementations, workflow redesign, and optimization.
  • Partner with revenue cycle, finance, operational, clinical, and technology stakeholders to assess workflows, systems, and data; translate findings into scalable future-state designs and implementation plans, including AI and intelligent automation where they add measurable value.
  • Guide business requirements and functional specifications; manage scope changes; and coordinate configuration, testing, training, deployment, and adoption.
  • Lead change management and adoption strategies, including stakeholder readiness, communications, training, and sustainment planning.
  • Support issue escalation and resolution during implementation and ongoing operations, including after-hours coverage when required.
  • Develop assessments, roadmaps, business cases, and executive presentations; define measurable outcomes such as cash acceleration, net revenue, clean claims, denial prevention, cost to collect, accounts receivable performance, and return on technology investment, including AI-supported solutions when appropriate.
  • Build relationships with client executives, revenue cycle and finance leaders, clinicians, technology teams, and vendors while driving communication, decision-making, and risk management.
  • Mentor consultants and serve as a revenue cycle subject matter resource and trusted advisor to client teams.
  • Manage assigned workstreams across scope, schedule, risks, deliverable quality, and stakeholder expectations; support engagement leaders with budget and resource management.
  • Contribute expertise to proposals, solution development, client presentations, and the improvement of consulting methodologies, tools, and delivery standards, including responsible use of AI-enabled capabilities.

Benefits

  • Comprehensive benefits package, subject to eligibility requirements.
  • Incentive and recognition programs, subject to eligibility requirements.
  • Equity stock purchase, subject to eligibility requirements.
  • 401(k) contribution, subject to eligibility requirements.
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