Senior Consultant, Operational Risk

CIBC•Toronto, ON

3d•$100,000 - $120,000

About The Position

The Senior Consultant, Operational Risk is part of CIBC’s U.S. Technology, Data and AI (TDAI) Governance and Oversight team, a First Line control group within the Three Lines of Defense model. The role supports CIBC’s Control Framework and works with strategic Business Units and Functional Groups to strengthen business resiliency and manage risk. It stewards processes for assessing the design and effectiveness of internal controls, advances the bank’s risk management framework, and provides operational risk advisory services. The role leads remediation of deficiencies, develops procedures, analyzes operational losses, and prepares executive reporting on governance and controls. It also supports risk assessments, coordinates with second and third lines of defense on risk programs and examinations, and serves as a subject matter expert for Private Wealth Management Operations. The position manages projects and timelines and oversees completion of Risk and Controls Self Assessments (RCSAs), Key Regulatory Indicators (KRIs), and maintenance of Operational Process Controls (OPCs), Financial Process Controls (FPCs), and Regulatory Compliance Management (RCM) controls. The role is based in Chicago, Illinois. The on-site and remote work arrangement will be discussed during the interview.

Requirements

At least 5 years of banking experience.
Proven expertise in risk management.
Experience interpreting policies and procedures to ensure process accuracy and timeliness.
Strong analytical and critical-thinking skills, with attention to detail and accuracy.
Clear and impactful verbal and written communication skills.
Effective relationship management skills and the ability to build networks and drive outcomes across diverse teams.
Ability to manage multiple priorities, exercise sound judgment, and take initiative.
Commitment to CIBC’s values of trust, teamwork, and accountability.
Legally eligible to work at the specified location and, where applicable, hold a valid work or study permit.

Nice To Haves

Experience in private wealth management operations.

Responsibilities

Support the business in identifying controls and participating in risk assessments.
Lead remediation of control deficiencies and develop procedures to monitor business processes.
Liaise with second and third lines of defense regarding new or changing risk programs.
Provide evidence and support during examinations and serve as a subject matter expert for Private Wealth Management Operations.
Engage internal clients to understand their priorities and advise on operational risk management solutions.
Build trusted relationships across all lines of defense.
Analyze processes and functional requirements, identify efficiency opportunities, and recommend improvements that maintain an acceptable risk posture aligned with regulatory requirements.
Manage projects and timelines proactively and lead completion of CIBC Control Framework requirements, including RCSAs and KRIs.
Develop executive reporting on governance and controls for the business unit.
Serve as Maintenance Officer for OPC, FPC, and RCM controls.
Analyze operational losses.