Operational Risk Intern

Rockland Trust•Rockland, MA

About The Position

The Operational Risk Summer Intern will work with Rockland Trust's Second Line of Defense Operational Risk Management (ORM) team to help identify, assess, and monitor risks across the organization. The intern will collaborate with experienced risk professionals and First Line business partners to understand operations, evaluate controls, and support risk-management initiatives involving operational, fraud, third-party, and process-related risks. The role provides hands-on exposure to enterprise risk management frameworks and programs, including Issues and Incident Management, Fraud Risk Management, Third-Party Risk Management, and Risk & Control Self-Assessments (RCSA). The intern will support reporting, data analysis, committee and leadership materials, documentation, risk reviews, remediation efforts, and process-improvement projects. The intern will also participate in a collaborative summer project with interns from across the Bank, develop recommendations for a real business challenge, and present the work to organizational leadership. The internship is intended to build practical risk-management, analytical, communication, project-management, and presentation skills, with mentorship and opportunities to work across business lines and departments.

Requirements

Currently enrolled in an undergraduate degree program.
Expected graduation date between December 2026 and May 2028.
Pursuing a degree in Risk Management, Finance, Accounting, Business Administration, Economics, or a related business field.
Strong interest in risk management, finance, business operations, or compliance.
Self-directed and self-motivated, with eagerness to contribute ideas and solutions.
Strong analytical and problem-solving abilities.
Excellent written and verbal communication skills.
Strong attention to detail and commitment to producing high-quality work.
Ability to work independently and collaboratively in a team environment.
Strong organizational and time-management skills.
Proficiency with Microsoft Office applications, including Excel, PowerPoint, and Word.
Ability to analyze information and communicate findings effectively.

Nice To Haves

Advanced Excel skills.
Previous coursework or project experience involving risk management, auditing, finance, accounting, or business analysis.
Interest in pursuing a career in risk management, financial services, consulting, compliance, or internal audit.

Responsibilities

Participate in team meetings and discussions to learn about the Bank's Operational Risk Management programs and processes.
Collaborate with First Line business partners to understand business operations, risks, and controls.
Assist with ad hoc reporting and data analysis for key stakeholders.
Support the preparation and review of Operational Risk materials for committees, leadership meetings, and working groups.
Contribute to initiatives involving Issues and Incident Management, Fraud Risk Management, Third-Party Risk Management, and Risk & Control Self-Assessments (RCSA).
Help develop and support short-term Operational Risk projects and continuous-improvement initiatives.
Assist in creating and maintaining program documentation, procedures, job aids, and user guides.
Participate in reviewing and analyzing operational risks, controls, incidents, and remediation efforts.
Collaborate with fellow interns on a summer project and present recommendations to leadership at the conclusion of the program.