Senior Consultant, Operational Risk

Canadian Imperial Bank of Commerce•Chicago, IL

About The Position

The Senior Consultant, Operational Risk is part of CIBC’s U.S. Technology, Data and AI (TDAI) organization and its Governance and Oversight team, a First Line control group within the Three Lines of Defense model. The role supports CIBC’s Control Framework and the bank’s transformation by strengthening business resiliency, managing risk, and helping Operations meet regulatory requirements. As a Governance & Oversight Advisor for US TI&I, the successful candidate will work with strategic business units and functional groups to assess the design and effectiveness of internal controls, advance the risk management framework, and provide operational risk advisory services. The role leads remediation of deficiencies, develops procedures, analyzes operational losses, and prepares executive reporting on governance and controls. The position is located in Chicago, Illinois. The work arrangement, including the proportion of on-site and remote work, will be discussed during the interview. The role is not eligible for employment sponsorship.

Requirements

  • At least 5 years of banking experience.
  • Proven expertise in risk management.
  • Experience interpreting policies and procedures to ensure process accuracy and timeliness.
  • Strong analytical and critical-thinking skills, with high attention to detail and accuracy.
  • Ability to communicate detailed information clearly and impactfully, verbally and in writing.
  • Effective relationship management skills, including the ability to build networks and inspire outcomes across diverse teams.
  • Ability to manage multiple priorities, exercise sound judgment, and take initiative.
  • Commitment to CIBC’s values of trust, teamwork, and accountability.
  • Must be legally eligible to work at the specified location and, where applicable, hold a valid work or study permit.

Nice To Haves

  • Experience in private wealth management operations.

Responsibilities

  • Support the business in identifying controls and participating in risk assessments.
  • Lead remediation of control deficiencies and develop procedures to monitor business processes.
  • Liaise with second and third lines of defense regarding new or changing risk programs.
  • Provide evidence and support during examinations.
  • Act as a subject matter expert for Private Wealth Management Operations.
  • Engage internal clients to understand priorities and advise on operational risk management solutions.
  • Build trusted relationships across all lines of defense.
  • Analyze processes and functional requirements, identify efficiency opportunities, and recommend improvements that maintain an acceptable risk posture aligned with regulatory requirements.
  • Manage projects and timelines proactively.
  • Lead completion of CIBC Control Framework requirements, including Risk and Controls Self Assessments (RCSAs) and Key Regulatory Indicators (KRIs).
  • Develop executive reporting on governance and controls for the business unit.
  • Serve as Maintenance Officer for Operational Process Controls (OPCs), Financial Process Controls (FPCs), and Regulatory Compliance Management (RCM) controls.
  • Analyze operational losses.

Benefits

  • Medical, dental, and vision coverage
  • Health Savings Account
  • Life insurance, disability insurance, and other insurance plans
  • Paid time off, including sick leave, parental leave, and vacation
  • Holidays
  • 401(k)
  • Competitive salary and possible incentive compensation, including a discretionary bonus component
  • Banking benefits
  • Wellbeing support
  • MomentMakers social, points-based recognition program
  • Purpose Day, a paid day off for personal growth and development
  • Accessible candidate experience and accommodations
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