Principal HR Business Partner (North America)

Rocket Travel, Inc.•Chicago, IL

1d•$141,000 - $166,000•Hybrid

About The Position

Rocket Travel by Agoda is seeking a Senior Consultant, Learning & Development to join the Agoda People Development & Performance (PDP) team in their Chicago office. This role focuses on scaling capability development from the individual employee to the organizational level, providing data-driven insights to help Agoda achieve its business goals by keeping talent upskilled and engaged. The objective is to support organizational capability-building initiatives by assisting in the design, development, and implementation of impactful learning solutions. The Senior Consultant will collaborate with PDP team members, business stakeholders, and leadership from Agoda & Booking Holdings Brand companies to support learning programs, analyze learning needs, and ensure effective execution of development initiatives. This role offers exposure to business challenges while contributing to employee and team growth through structured learning solutions. The company values internally designed solutions and leveraging internal experts, considering all factors impacting employee and team capability and performance. This role allows for curiosity about organizational functioning and continuous improvement.

Requirements

8+ years of experience in a business consulting/learning and development or organizational development role at a multi-national organization.
Undergraduate degree expected, advanced degrees welcome.
Strong communication skills and ability to facilitate training and workshops.
Analytical mindset with the ability to track, measure, and report on learning program effectiveness & to work with data to identify patterns and generate actionable insights.
Ownership and growth mindset and ability to meet tight deadlines with a logical, methodical approach to prioritizing tasks and responsibilities.
Ability to effectively handle ambiguity and adapt in a constantly changing multi-cultural business environment.
Flexibility in working across time zones.
Display of humility, flexibility, & curiosity is paramount.
Candidates should be authorized to accept employment in the US from any employer.
Candidates should be willing to start within three weeks of accepting an offer.
Must be able to work a hybrid work schedule with 2-3 days per week in our Chicago office.

Nice To Haves

Experience in designing and delivering learning programs across different employee demographics and an understanding of adult learning principles and instructional design methodologies is a plus.
Experience with change management & enablement learning strategies will be an added advantage.

Responsibilities

Lead and support management of global learning projects, ensuring timelines and deliverables are met for the business you are aligned to.
Assist in the design, development, and execution of learning programs that align with Agoda’s business and cultural objectives.
Support stakeholders and learning team in delivering solutions that enhance employee performance and engagement.
Build relationships across group companies to leverage existing learning content to adapt it to the organizational requirements.
Use data to track and measure the impact of learning programs and generate insights to improve learning effectiveness.
Conduct research and support the identification of learning trends, employee sentiment, and capability gaps.
Assist in facilitating learning sessions, workshops, and development initiatives for employees at various levels.
Work closely with internal teams to leverage subject-matter expertise and internal resources to enhance learning experiences.
Stay informed about best practices in learning and development to bring innovative approaches to the team.