SENIOR CONSULTANT, Continuous Improvement & Data Analytics

Boston University•Boston, MA

75d•Hybrid

About The Position

The Senior Consultant within Continuous Improvement & Data Analytics (CIDA) is a member of the internal consulting team that supports Boston University leadership and other key stakeholders across the University to implement strategies, frameworks, systems, and initiatives that optimize processes and increase data-driven decision making. This position reports to the Manager, Consulting Services and is responsible for leading and executing projects in CIDA’s service areas: process design and improvement, advisory, transformation/change management, strategic planning, facilitation/workshops, and project management. This role offers a hybrid work environment to foster collaboration and flexibility in delivering impactful solutions; CIDA staff manage their schedule between remote work for independent and internal team responsibilities and in-person attendance for department and stakeholder meetings.

Requirements

Experience in process design and improvement
Experience in advisory services
Experience in transformation/change management
Experience in strategic planning
Experience in facilitation/workshops
Experience in project management
Ability to synthesize large volumes of information into concise, actionable insights
Ability to develop comprehensive presentations
Experience with data analysis or data solutions
Experience representing a department on committees and projects

Nice To Haves

Experience with artificial intelligence (AI) use cases and implementation

Responsibilities

Leads complex, cross-functional consulting projects, which includes determining and defining project scope and objectives, identifying resource needs, supervising project team members, preparing project budgets, and developing and managing detailed project schedules.
Incorporates best practices, tools, templates, and standards throughout project execution.
Builds and maintains relationships with process owners across the University to provide consulting support and identify project opportunities.
Synthesizes large volumes of information into concise, actionable insights for decision-making.
Develops comprehensive presentations that succinctly summarize insights/recommendations and are easily scalable for different audiences.
Assists with the development and implementation of standardized tools, templates, and methodologies to support CIDA work and ensure quality deliverables.
Drives innovation at Boston University through collaborative problem solving, engaging in staff development, and actively seeking opportunities for efficiencies and improvements.
Collaborates with Data Solution Consultants and Developers on projects where data analysis or data solutions would complement consulting work.
Represents Financial Affairs and CIDA on committees, projects, and other work as needed.
Advances the responsible and strategic use of artificial intelligence (AI) across the University by identifying high‑value use cases, advising leaders on opportunities and risks, and integrating AI‑enabled approaches into CIDA’s projects and engagements.