Continuous Improvement Consultant

Medical Mutual•Cleveland, OH

21h•Hybrid

About The Position

Supports process innovation and continuous improvement initiatives within a functional area. Contributes to the effort to foster a culture of sustainable change within the area through embedding continuous improvement methodologies and the supporting framework to deliver business transformation. Uses a combination of tools to drive outcomes, including Kaizen, process redesign/improvement that could be related to system conversions, complex/structured problem solving. Networks with other continuous improvement professionals within the organization to develop best practices.

Requirements

Bachelor’s degree in business, statistics, analytics, operations management, or related field.
7 years of proven continuous improvement experience from a similar role, including project management and business analysis.
Expertise in business process management software skills
Expert knowledge of Six Sigma tools
Intermediate MS Office skills

Nice To Haves

3-5 years of experience in the health insurance field preferred.
Continuous Improvement/Lean/Six Sigma Black Belt Certification preferred.

Responsibilities

Leads continuous improvement projects in a functional area, which enable the attainment of key strategic objectives to improve quality, reduce cost, and increase productivity.
Leads the development of process metrics and continuous improvement strategy and methodology.
Works closely with business managers to develop and implement process metrics.
Proactively identifies opportunities for improvement within business area and builds stakeholder network to accomplish their implementation.
Mentors colleagues in the usage of Continuous Improvement framework and tools.
Supports the delivery of accredited continuous improvement training to colleagues from other business areas.
Completes post-implementation reviews to ensure successful delivery has been achieved and to ensure that improvements can be made for future projects.
Participates in special projects as requested by management.
Performs other duties as assigned.

Benefits

Laptop, monitors, keyboard, mouse and headset provided.
On-site fitness centers or gym membership reimbursement.
On-site cafeteria.
Discounts at many places in and around town.
Opportunity to earn cash rewards for shopping with customers.
Business casual attire, including jeans.
Employee bonus program.
401(k) with company match up to 4% and an additional company contribution.
Health Savings Account with a company matching contribution.
Medical, dental, vision, life and disability insurance.
Employee Assistance Program.
Company holidays.
Up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
Parental leave for eligible employees who become parents through maternity, paternity or adoption.
Career development programs and classes.
Mentoring and coaching.
Tuition reimbursement up to $5,250 per year.
Diverse, inclusive and welcoming culture with Business Resource Groups.