Senior Consultant, Business Transformation

Moneris • Toronto, ON

4d • CA$95,000 - CA$130,000 • Hybrid

About The Position

As a Senior Consultant, Business Transformation, you will lead high-impact transformation initiatives that shape how Moneris operates and grows. Partnering with stakeholders across the business, you will identify opportunities to improve processes, enhance customer experiences, and drive measurable business results. Through data-driven analysis and process innovation, you will help optimize operations, increase efficiency, reduce costs, and support sustainable growth across the organization.

Requirements

• Bachelor’s degree in a related discipline or equivalent work experience.
• Minimum 5 years of experience in business transformation, process improvement, business consulting, or a related field.
• Experience leading process improvement and business transformation initiatives.
• Knowledge of project management, customer experience optimization, cost efficiency initiatives, and process design.
• Experience developing business cases and conducting financial analysis.
• Analytical and quantitative problem-solving skills.
• Ability to present complex analyses and recommendations to stakeholders and senior leaders.
• Business acumen with a demonstrated track record of delivering measurable results.

Nice To Haves

• Prior industry experience.
• Bilingual English and French.

Responsibilities

• Partner with stakeholders to assess business needs, develop transformation strategies, and recommend solutions that improve efficiency and effectiveness.
• Design and optimize business processes and workflows to enhance operational performance while maintaining customer experience standards.
• Lead process analysis, modeling, and improvement initiatives, providing expertise on automation and process optimization opportunities.
• Identify and implement process integration opportunities, supporting the adoption of new processes and operational changes across the organization.
• Develop data-driven business cases, analyses, and presentations to support process improvement recommendations and investment decisions.
• Analyze complex business information and translate findings into actionable recommendations for process improvements and operational enhancements.

Benefits

• Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA).
• Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan.
• Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace.
• Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives.
• Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs.
• Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior