Senior Consultant Analytics
About The Position
The Senior Consultant Analytics provides analytics for OperationsAdvisor implementations, client training, contract deliverables, and labor services. The role ensures that client deliverables and issues are addressed promptly and appropriately. It facilitates weekly implementation calls by preparing agendas and notes, managing project plans, and escalating issues as appropriate. The position also provides analytics for operational opportunity assessments and standards development for customer product installations to ensure data consistency. The role may provide ongoing support to OperationsAdvisor members. It works with implementation and operations teams, customer success, the field force, and other stakeholders to resolve client issues and meet deliverables. The consultant maintains product and service knowledge and technical competency to deliver OperationsAdvisor services in a consultative model. The position leads the technical side of implementations, including project management, data collection and analysis, audits, and development and setup of productivity and benchmarking reports. It may also support labor services and annual contract deliverables, advisory projects, process improvement, tool development and maintenance, and sales support. The position is remote and requires 1–20% travel within the United States.
Requirements
- At least 2 years of applicable work experience.
- High school diploma or GED.
- Ability to adapt and change priorities quickly and meet deadlines.
- Attention to detail.
- Ability to operate computer programs and software.
- Ability to communicate effectively with audiences in person and electronically.
- Ability to make independent decisions and work collaboratively with peers in a business environment with interruptions.
- Ability to remain stationary for prolonged periods.
- Ability to travel 1–20% within the United States.
Nice To Haves
- Lean or Six Sigma certification.
- Hospital or healthcare industry consulting experience.
- Performance engineering or industrial engineering experience.
- Experience with hospital operational data and analytics.
- Proficient knowledge of OperationsAdvisor or a similar product.
- Experience leading teams or small projects.
Responsibilities
- Lead the technical side of OperationsAdvisor implementations, including managing projects and facilitating regular implementation meetings.
- Collect, analyze, and audit operational and workforce data for operational opportunity assessments and labor standards development.
- Develop and set up productivity and benchmarking reports.
- Provide ongoing technical support to assigned OperationsAdvisor members, monitor post-implementation activities, hold periodic check-in meetings, address questions and issues, and escalate when needed.
- Assist with analytics for related labor services and annual contract deliverables, including scorecards, report generation, data mining, product optimization, and assessments.
- Pull data for Advisory Services projects and Customer Success.
- Participate in or facilitate process improvement projects.
- Assist with tool development and maintenance.
- Support sales activities, including RFP assistance and on-demand data analysis.
Benefits
- Health, dental, vision, life, and disability insurance.
- 401(k) retirement program.
- Paid time off.
- Participation in employee incentive plans.
- Tuition reimbursement and professional development opportunities.
- Perks and discounts.
- Access to on-site and online exercise classes.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
