Senior Consultant Advisory Services - Remote

UnitedHealth Group•Eden Prairie, MN

11h•$91,700 - $163,700•Remote

About The Position

As a Senior Consultant in Optum's Payer Technology practice, you will manage and execute digital and business transformation efforts for clients, including implementing new technical or operational systems and AI-driven workflows. This role focuses on developing strategies to enhance business performance through operational efficiency, drive revenue growth, and meet healthcare consumer and employee needs with improved workflows and operations. You will collaborate with cross-functional teams to deliver comprehensive digital and AI solutions in a rapidly evolving healthcare landscape. The position offers the flexibility to work remotely from anywhere within the U.S. For hires in the Minneapolis or Washington, D.C. area, a minimum of four days per week in the office is required.

Requirements

5+ years of experience in digital consulting, with a proven track record of leading and delivering digital products or transformations.
5+ years of experience leveraging digital strategy consulting frameworks (e.g., design thinking, human-centered design, service design/blueprinting, and strategic planning and assessments).
5+ years of engagement management skills, successfully managing client expectations and overseeing products that effectively met or exceeded business outcomes.
2+ years of experience in the healthcare sector, particularly with payer and/or provider.
Ability to travel up to 10%.

Nice To Haves

Skilled in leveraging product management software such as Aha! or Rally, as well as agile team tooling such as Jira and Confluence.
Experience using or creating structured prioritization methods such as MoSCoW, WSJF, and custom tools featuring clear decision criteria.
Skilled with Microsoft Suite including PowerPoint, Excel and Copilot.
Agile certifications such as PO/PM, SAFe Agilist, etc.

Responsibilities

Lead Payer Technology Initiatives, including driving client transformations by setting strategies that enhance business success, inform product design and development, and measure progress toward efficiency and growth.
Modernize existing systems, evaluate and recalibrate teams and processes, integrate new technologies, and provide change management to maximize value from transformations.
Create high-impact digital-business strategies from vision to measurement using consulting methods and frameworks.
Provide expert guidance to clients navigating digital and business transformation complexities from insight through implementation and ongoing optimization.
Lead human-centered design and product frameworks to create innovative products and services.
Conduct market and competitor assessments to understand outside-in impact.
Identify product opportunities by exploring business and user needs.
Leverage data to inform recommendations and evaluate product outcomes.
Develop robust business cases to secure funding and deliver ROI.
Communicate product vision and business value to client teams and executive stakeholders.
Translate product strategy into execution with a cross-functional team, supporting the Agile product development lifecycle.
Lead epic, feature, and initiative prioritization, and maintain a dynamic product roadmap.
Collaborate with all business capabilities to achieve project goals.
Apply product management mindset and skillset to the application of AI, contributing to the design, evaluation, or application of AI models, AI agents, chat experiences, or agentic workflows.
Manage regulatory risk by navigating responsible use guidelines and policies.
Lead client engagements, manage client communications, and deliver impactful presentations.
Build and maintain strong client relationships, ensuring alignment and satisfaction.
Support and coach junior team members to enhance team performance and development.
Contribute to practice-related development efforts including business development, thought leadership, and colleague mentorship.