Manager, Advisory Services - Remote

UnitedHealth Group•Tampa, FL

3h•$112,700 - $193,200•Remote

About The Position

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. The Manager (Business Performance) Advisory Services is the overall day-to-day engagement manager across both simple and complex engagement types and is responsible for determining overall approach and structure of a given engagement and associated key deliverables. The Manager must possess relevant industry knowledge to serve as the driving force behind team problem solving, helping clients identify strategic priorities, improve financial and market performance, rationalize services, improve customer experiences, and address their specific business challenges. The Manager develops and assigns workstreams to team members and him/herself that meet the needs and timelines of the client. This role will also assist junior team members in building and developing their skills. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

2+ years of external client/customer facing experience at a consulting firm (McKinsey-BCG-Bain/Big 4/Boutique) environment
2+ years consulting experience
2+ years of experience utilizing formal industry strategy consulting frameworks within a payer or life sciences environment
2+ years of experience with project management, developing and presenting deliverables to C-suite executives
1+ experience mentoring and upskilling junior staff
Proficiency in MS Office Suite - Word, PowerPoint, Excel
Proven analytical reasoning and solutions-focus problem solving
Proven ability to drill down to the root cause of issues and develop actionable solutions
Proven written and verbal communication skills
Proven ability to work independently with minimal supervision
Ability to travel domestically, up to 50%25 when required

Nice To Haves

Experience leveraging AI tools (e.g., Microsoft Copilot, generative AI platforms, AI-driven analytics) as part of day-to-day delivery and team workflow; model AI-first behaviors for the broader practice
Experience supporting end-to-end sales and business development life cycle in a consulting environment (e.g., lead generation, proposal development, RFP response)
Payer experience in both consulting and/or a direct industry role
Background in healthcare consulting
Demonstrated creative in problem solving approach

Responsibilities

Serve as overall day-to-day engagement manager across various engagement types
Demonstrate ability to accurately diagnose client-facing issues and determine the appropriate analyses and evaluations to develop solutions
Determining overall analytical approach and structure for engagement and workstreams
Build consensus among client stakeholders about the accuracy of the solutions and aid them in successful implementation
Spend time coaching team members to develop approaches for their individual responsibilities, reviewing and validating their work for accuracy and effectiveness
Serve as the main point of contact for clients and client stakeholders
Establishes optimal communication cadence with client and demonstrates sufficient executive presence to lead onsite presentations
Assigns workstreams to team members and self that meet needs and timelines of client
Closely monitors actual vs. expected team utilization
Effectively and appropriately apply both deductive and inductive thinking
Provide subject matter expertise to other Optum Advisory Services business units related to strategic planning and specific client issues
Communicate effectively and accurately in writing and verbally
Demonstrate solid relationship management skills and ability to handle challenging interpersonal situations
Contribute to practice-level initiatives including business development and thought leadership beyond client project work