Home Health - Advisory Services Consultant - Remote
About The Position
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. See yourself working for an industry leading healthcare provider as an Epic Home Health Analyst for our Shared Services Capability team, responsible for supporting and maintaining clinical workflows and tools for electronic health records. Help develop solutions that make it easy for providers and patients to connect using digital tools. Collaborate with peers in a fast-paced environment. Serve as a key contact to customers and a liaison to Optum clients. Play a primary support role in the support of Epic Home Health and related modules utilized by both patients and their care teams. As an Advisory Services Sr Consultant on the Shared Services Capability team, you will collaborate with operational and clinical teams as well as other IT capabilities teams to ensure we meet client Service Level Agreements. You will help assess and fulfill operational requests, system and vendor requirements, fulfill system testing, standardize, and automate business processes in support of care providers and operations.
Requirements
- Epic Home Health/Hospice (Dorothy) Certification or Proficiency
- 3+ years relevant work experience in clinical support or related role within the healthcare industry
- Proven experience working with operational stakeholders and/or external vendors
- Direct experience working with Epic in an analyst build role
Nice To Haves
- Proven general understanding of care team workflows
Responsibilities
- Troubleshoots and resolves issues (both user reported and vendor reported)
- Participates, and occasionally leads medium and large projects
- Collaborates with team members and teams from other capability sub-domains to problem solve or manage projects
- Perform, maintain and build tools within Epic per operational and vendor requirements
Benefits
- comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
