Senior Constituent Affairs Specialist - West

Wounded Warrior Project•San Diego, CA

11d•$98,918 - $123,648•Hybrid

About The Position

The Senior Constituent Affairs Specialist supports the Grassroots Regional Director in developing and implementing Wounded Warrior Project’s congressional casework efforts and manages the day-to-day operations of congressional liaison activities. The role engages congressional offices, state officials, and other stakeholders to educate them about WWP programs and support for post-9/11 wounded, ill, or injured veterans and their families. It also manages congressional referrals and casework, connecting veteran constituents with WWP programs, partners, and federal resources. The Specialist maintains relationships with congressional offices and relevant government agencies, manages casework data and materials, and supports advocacy initiatives and events. The position requires up to 50% travel and is performed in a general, temperature-controlled office environment. WWP describes its work arrangement as hybrid, with three days in the office and two days working from home.

Requirements

Three years of experience coordinating casework and communicating with constituents.
Three years of experience building and managing relationships with external stakeholders, such as government officials, community partners, or nonprofit organizations.
Two years of experience consistently delivering in-person presentations or public speaking in professional settings.
One year of experience supporting or engaging in legislative, advocacy, and policy-related activities.
Bachelor’s degree in a relevant field; an equivalent combination of applicable education, training, certification, and experience may be considered in lieu of a degree.
Ability to obtain ASIST Certification within one year of hire.
Demonstrated understanding of WWP’s mission, values, programs, and services and their impact on wounded warriors and families.
Comprehensive knowledge of the legislative process, public policy, advocacy issues, and procedures.
Advocacy experience and understanding of challenges faced by military and veteran populations, including military families.
Highly effective written and verbal communication and presentation skills, including the ability to address large audiences, small groups, and individuals and facilitate discussions.
Strong organizational and time-management skills, adaptability to changing priorities, and ability to meet deadlines.
Strategic thinking and analytical skills, including the ability to assess complex information and develop creative solutions.
Ability to build working relationships and networks, establish credibility, influence others, and drive change.
Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
High energy, initiative, motivation, creativity, teamwork, and commitment to WWP’s mission and ethical standards.

Nice To Haves

Five years of experience coordinating casework and communicating with constituents.
Four years of military experience or experience working with veterans or military service organizations.
Three years of experience working in a congressional office or an executive branch office.
Three years of experience working with a nonprofit organization.
Three years of professional public speaking experience, including formal presentations or briefings.
ASIST Certification.

Responsibilities

Support the Grassroots Regional Director in developing and implementing a constituent affairs strategy engaging Members of Congress and staff on the needs of post-9/11 veteran constituents.
Brief Members of Congress, their staff, and state officials on WWP programs, services, and support capabilities, and establish direct referral channels.
Receive and manage congressional referrals and resulting casework, ensuring timely responses and consistent communication.
Maintain data and reports on inquiries and referrals from congressional offices.
Help coordinate and execute in-person district events involving WWP Alumni and elected officials.
Maintain and update Constituent Affairs materials and documents, including presentations, marketing materials, internal briefs, and program documents.
Provide timely updates to WWP senior leadership on congressional casework.
Establish and manage relationships with congressional offices, the Department of Defense, the Department of Veterans Affairs, other federal agencies, and state government entities as needed.
Collect and analyze casework data to help Grassroots and Government Affairs teams identify and track trends affecting post-9/11 veterans and their families.
Support planning and execution of advocacy initiatives, including Capitol Hill advocacy fly-ins, the WWP Project Advocacy Newsletter, webinars, and grassroots activities such as calls to action.
Represent WWP at events, meetings, discussions, hearings, and conferences as needed or directed.
Maintain knowledge of WWP legislative priorities and priorities of military service organizations and veteran service organizations.
Attend and actively participate in required training and meetings.
Perform other related duties as assigned.

Benefits

Medical and prescription drug coverage, including coverage for family members.
Dental insurance, including coverage for family members.
Vision insurance, including coverage for family members.
Life and AD&D insurance.
Short-term disability and long-term disability.
Employee Assistance Program.
401(k) retirement plan.
Competitive paid time off package.
Sick leave.
Family Care Leave.
Paid holidays, including a birthday holiday.
Education assistance.
Teammate Wellness Program.
Bereavement leave.
Competitive pay and performance incentives; position may be eligible for an annual performance incentive.
Flexible hybrid work schedule: three days in the office and two days working from home.