Senior Configuration Analyst

Humana

8d • $97,900 - $133,500 • Remote

About The Position

Become a part of our caring community We are seeking a Senior Configuration Analyst (MyChart) to support the configuration, testing, and implementation of MyChart solutions that enhance the member and patient experience. This role partners closely with clinical, operational, and technical stakeholders to deliver scalable digital healthcare capabilities. The ideal candidate combines hands-on configuration expertise with strong testing, validation, and cross-functional collaboration skills to ensure successful go-live readiness, operational stability, and long-term adoption.

Requirements

• Must obtain Epic certification within 60 days of completing training; travel may be required
• Minimum 2 years of experience in healthcare, Medicare, or Medicaid environments
• 1 year + experience supporting MyChart or Epic digital patient engagement workflows
• Strong analytical and problem-solving skills with the ability to interpret and apply data insights
• Effective written and verbal communication skills with the ability to collaborate across cross-functional teams and organizational levels

Nice To Haves

• Epic Healthy Planet Fundamentals for Health Plans Certification or Healthy Planet Link
• Working knowledge and experience in healthcare systems
• Experience in user provisioning
• EPIC analyst certification/accreditations as they related to business functions (utilization management, care management, etc.…)
• Previous experience operating in electronic health records (such as Epic, Cerner, etc.…)
• Experience building digital capabilities

Responsibilities

• Configure and maintain MyChart workflows including Care Companion, video visits, and campaigns
• Gather and translate business and clinical requirements into configuration specifications
• Facilitate design sessions to support compliant and user-focused digital experiences
• Analyze change requests and recommend scalable, standardized configuration solutions
• Maintain configuration documentation, testing evidence, and decision records
• Develop and execute system testing and support end-to-end validation activities
• Support UAT execution, defect resolution, and business approval processes
• Coordinate configuration, testing, defect management, and release activities with project teams
• Support go-live readiness, cutover planning, and operational deployment activities
• Identify root causes and recommend process or configuration improvements to enhance adoption and reduce rework

Benefits

• medical, dental and vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed