Configuration Analyst
Quest Diagnostics•Secaucus, NJ
•Onsite
About The Position
Provide analysis and coordination of projects related to clinical tests, ensuring standardization, integrity, consistency of data, synchronization / cross functionality with multiple systems. Work with cross functional teams in systems including, lab systems, clinical medical reporting, front end specimen processing; rules, collection, clinical lab testing and anatomic pathology.
Requirements
- Minimum 3 years’ experience in laboratory setting.
- Ability to prioritize tasks and work independently with minimal supervision.
- Excellent communication and interpersonal skills.
- Bachelor’s Degree Medically related field or equivalent work experience
Nice To Haves
- Experience in clinical test database highly desirable.
- Project management experience highly desirable.
- Medical Technologist Certification
Responsibilities
- Review, analyze, interpret, and implement database requests from National Leaders, Medical Directors, or other groups responsible for standardization decisions.
- Review, analyze, interpret, and implement clinical tests from the Business Units, working within the approval process of the department.
- Perform calculations, reflexing and interpretations at a national level for medical reporting.
- Perform analysis of impact to lab operation, billing, or pricing. These include analysis of Business and National requests for differences in each Business Unit.
- Perform clinical data testing from order to reporting including accession, resulting, interfacing, calculations, interpretations, reflexing billing, Quanum, medical and report comparisons.
- Support multiple referrals, test send outs, interfaces, troubleshooting and lab system standardization.
- Coordinate the implementation of such database changes nationwide, providing clear communication and detailed information to the laboratories of the necessary changes.
- Provide training in database functions.
- Troubleshoot issues reported from the National Help Desk or Business Units at a national and local level to resolve database problems. Issues can range from local to national scale. This support includes on-call coverage.
- Partner with IT programming staff in the deployment of software projects nationwide.
- Partner with Technical, Clinical Franchises, and instrument group on new and change requests.
- Support the Manager of Application Databases monitoring quality, adherence to conventions, standardization, and integrity of all national databases.
- Assist IT personnel such as the training and programming staff in the development of user documentation and procedure recommendations.
- Perform testing of database changes and obtain approvals prior to implementation.
- Creation of test plans working in conjunction with project managers.
- Participate in quality review discussions to resolve issues and review errors.
- Subject matter expert, attending meetings with Clinical Franchises as well as National Leaders, representing the department to ensure the optimal outcome for the best product. Issues could range from Compliance to Billing and all processes in between.
- Partner with Project Managers and Regional Business in Projects, as a subject matter expert, such as: Network Optimization and standardization.
- Support new test requests, front end processes including specimen collection and creating rules based on clinical test, patient demographics, client information and specimens collected.
- Coordinate and publish laboratory updates.
- In conjunction with project managers, assist with the creation of user acceptance testing to support pre and post IT programming implementation.
- Occasional off hours support including on call.
Benefits
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program
- Blueprint for Wellness® healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
