Senior Configuration Analyst - Remote

UnitedHealth GroupEden Prairie, MN
$91,700 - $163,700Remote

About The Position

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. We are looking for a Sr. HealthRules, Facets, or QNXT Configuration Analyst with experience in Product/Benefits, Pricing, Provider, and Claims. The Sr. HealthRules, Facets, or QNXT Configuration Analyst will play an essential role in our clients' projects by leading HealthRules Facets, or QNXT configuration design, system changes, and quality assurance testing. The Sr. HealthRules, Facets, or QNXT Configuration Analyst will work with the Project team to gather and document requirements; develop or modify data, information, and functions for the Health Plan processes; including, but not limited to, benefit configuration, claims processing, clinical editing, utilization management, and enrollment. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

  • 5+ years of experience in configuration of product benefits, pricing, provider and claims using HealthRules Facets, or QNXT including technical knowledge of the database supporting the systems
  • 5+ years of experience required in all or most of the following: Medicare, Medicaid, ACA, Commercial (small and large group)
  • 3+ years of consulting experience in the Health Plan industry performing system implementations, process improvements and upgrades
  • 3+ years of experience in eliciting requirements from business users to define and document project requirements, with the ability to perform business analysis and translate the outcome into definable software functionality
  • Superior task management skills, with the ability to work under pressure, independently, or as part of a team in situations in which multiple priorities are likely
  • Superb written and verbal English language communication skills, as well as interpersonal skills; able to communicate and influence peers, directors, and executives; to set clear expectations and realistic goals. Expert in the presentation of configuration ideas, status, solutions, and results
  • All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Responsibilities

  • Utilizing years of experience, designing efficient configuration solutions to meet the client’s requirements and business needs
  • Troubleshoots configuration and technical issues, and identifies modifications needed to meet changing user and regulatory requirements
  • Reviews change requests to ensure consistency and compatibility to existing systems and procedures, including researching, validating, and resolving issues for accurate processing. Identifies, communicates, documents, and escalates information from all levels (end-users to leadership)
  • Assists in the education and training of end-users. Supports development of expert users, and mentors inexperienced users
  • Manages and facilitates meetings and presentations effectively and professionally to report progress and any issues. Prioritizes, plans, and organizes with Project Manager to ensure high quality results are completed on time

Benefits

  • comprehensive benefits package
  • incentive and recognition programs
  • equity stock purchase
  • 401k contribution
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