Senior Conference Services Coordinator

Troutman Pepper • Washington, DC

7d • $75,000 - $95,000 • Onsite

About The Position

The Senior Conference Services Coordinator provides professional hospitality support and plans, coordinates, and executes meetings, conferences, events, and receptions within an assigned office. The role coordinates with Reception, Facilities, and IT staff to ensure conference rooms are set up and cleaned promptly, manages event logistics and catering, and maintains conference rooms, visitor offices, pantries, and break areas. The coordinator also performs administrative tasks related to catering and supports office engagement, morale, wellness, community service, and employee recognition programs.

Requirements

• Excellent organizational skills, attention to detail, and ability to prioritize.
• Ability to adapt to a dynamic, fast-paced, constantly changing, deadline-driven environment.
• Ability to interpret written and verbal instructions and respond with discretion and good judgment.
• Excellent interpersonal and communication skills, including the ability to work effectively with law firm personnel at all levels, external clients, and vendors and maintain effective working relationships.
• Strong working knowledge of Microsoft Office Suite, conference room booking software, EMS, and Chrome River.
• Superior customer service skills and ability to solve problems collaboratively.
• Ability to multitask, meet deadlines, and shift priorities quickly.
• Ability to work independently and as part of a team.
• Ability to regularly lift and/or move up to 10 lbs. and frequently lift and/or move up to 25 lbs.; ability to reach and replace objects on shelves up to 8 feet high and move and arrange furniture for a Multipurpose Room.
• Associate degree in business, or an equivalent combination of training, education, and experience demonstrating the requisite knowledge and ability.
• At least five years of work experience in a conference services or hospitality environment at a law firm or professional services organization.

Responsibilities

• Coordinate with Reception, Facilities, and IT staff on conference room setup, cleanup, and support in accordance with function specifications.
• Handle meeting and event logistics, including room setup, ordering and tracking catering, and serving as the event or meeting point of contact.
• Maintain conference rooms, visitor offices, pantries, and break areas through cleaning, organizing, stocking, and ordering supplies.
• Manage and place food and beverage orders with catering vendors.
• Perform routine administrative tasks, including processing catering invoices and check requests.
• Support the Regional Office Administrator and Regional Hospitality Manager in planning and executing office events such as happy hours and holiday lunches.
• Work with assigned team members on community programs, including office wellness efforts, community service days, and employee recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree