Senior Computer Assembly and Logistics Assistant - WashU IT

Washington University in St. Louis • University City, MO

3d • Onsite

About The Position

Under moderate supervision, this position will handle the receipt, configuration and redistribution of client computing systems and accessories for all university staff and faculty. This role requires an exceptional attention to detail, advanced multi-tasking skills, the capability to lift 20 to 50lbs regularly while moving safely and frequently as well as a clean driving record.

Requirements

• High school diploma or equivalent high school certification or combination of education and/or experience.
• Relevant Experience (1 Year)
• A driver's license is not required for this position.
• Ability to move to on and off-campus locations
• Occasional lifting (25 – 50 LBS)
• Frequent lifting 25 LBS or more
• Operate a motor vehicle
• Heavy equipment (buffers, mowers, forklift, etc.)

Nice To Haves

• Communication
• Customer Service
• Delivery Logistics
• Forklift Training
• Identifying Customer Needs
• IT Service Management (ITSM)
• Microsoft Office
• Multitasking
• Prioritization
• System Administration
• System Integration
• System Upgrades
• Warehouse Logistics
• Work Collaboratively

Responsibilities

• Process incoming requests.
• Source all equipment for each order from warehouse and/or build space storage, image computers using MECM task sequence and complete post-process updates and quality validation for every device.
• Receive, sort, process, and store incoming and outgoing client computing-based equipment.
• Plan, coordinate, and deliver equipment to numerous locations both on and off campus utilizing company provided transportation.
• Maintain build workspace inventory levels to ensure operational efficiency.
• Transport computer equipment within the warehouse via hand truck and/or forklift as well as between various storage locations within the depot headquarters.
• Complete physical inventories and analyze system data to resolve discrepancies with assets and minimize departmental loss.
• Assist with managing resources including maintenance on departmental service vehicles and forklift and serving as an escalation point.
• Serve as a mentor and trainer to junior staff.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Free Metro transit U-Pass for eligible employees.
• Defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• 4 weeks of caregiver leave to bond with your new child.
• Family care resources are also available for your continued childcare needs.
• Adult care resources.
• Covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED