Senior Compensation Analyst

ARS-Rescue Rooter•Memphis, TN

5d•Onsite

About The Position

The Senior Compensation Analyst independently supports and processes complex weekly and semi-monthly payroll activities for a large, multi-state workforce. The role owns assigned payroll cycles or employee populations, performs advanced audits and reconciliations, resolves escalated payroll issues, exercises independent judgment on significant payroll matters within established authority, and serves as an experienced resource for team members and business partners. It is a hands-on position for an experienced payroll professional who takes ownership, enjoys solving problems, remains open to learning, and wants to grow while helping the team succeed. The position is based on-site in Memphis, Tennessee. Work is primarily sedentary in a professional office or approved remote work environment and involves regular computer and standard office equipment use. It regularly handles confidential employee and payroll information and may require additional hours during payroll deadlines, quarter-end, year-end, implementations, or other critical business periods.

Requirements

High school diploma or GED equivalent required.
Three or more years of hands-on payroll processing experience required, including responsibility for end-to-end payroll activities or complex payroll transactions.
Demonstrated payroll processing experience in a high-volume environment, including responsibility for complex or end-to-end payroll activities.
Strong working knowledge of payroll laws, regulations, tax requirements, timekeeping, payroll controls, and reconciliations, including requirements affecting multi-state payrolls.
Demonstrated ownership, sound judgment, and ability to independently research complex issues and follow them through resolution.
Excellent attention to detail and strong analytical, organizational, and problem-solving skills.
Strong customer service and communication skills when working with employees, managers, and cross-functional partners.
Ability to manage competing priorities and remain accurate and composed in a fast-paced, deadline-driven environment.
Intermediate to advanced Microsoft Excel skills, including formulas, filters, sorting, lookups, and reconciliation of large data sets.
Experience using HRIS and time and attendance systems.
Ability to maintain strict confidentiality and handle sensitive employee and payroll information with care.
Ability to read and understand policies, procedures, payroll documentation, and business correspondence; communicate clearly and professionally in written, verbal, and electronic formats; and follow written and verbal instructions.
Ability to work accurately with numerical data, spreadsheets, reconciliations, percentages, decimals, and payroll calculations.
Ability to organize work, manage competing deadlines, identify discrepancies, research issues, apply established guidance, and use sound judgment when determining when to escalate.
Ability to communicate, remain in a stationary position for extended periods, and occasionally move or lift materials weighing up to 20 pounds.

Nice To Haves

Associate or bachelor's degree in business, accounting, Human Resources, or a related field.
Multi-state payroll experience.
Experience supporting high-volume weekly payroll.
Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) designation.
Experience with UKG Pro and UKG Workforce Management.

Responsibilities

Independently manage assigned weekly and semi-monthly payroll cycles or employee populations from data review through final validation, ensuring accurate and timely processing.
Perform advanced pre-processing and post-processing audits and reconciliations of timekeeping, employee data, earnings, deductions, taxes, commissions or other variable pay, and payroll control totals.
Research and resolve complex payroll discrepancies, evaluate available information, exercise independent judgment, determine appropriate corrective action within established authority, and promptly escalate material risks or exceptions.
Process and review payroll adjustments, off-cycle payments, manual checks, voids, stop payments, direct deposit reversals, overpayments, death payments, separation payments, and other non-routine transactions in accordance with applicable requirements.
Provide knowledgeable payroll guidance to employees, managers, Human Resources, Finance, and other business partners while maintaining high service standards and confidentiality.
Interpret and apply federal, multi-state, and local wage and hour requirements, tax and deduction rules, Company policies, internal controls, and documented approval processes to complex payroll situations.
Serve as an escalation resource for less experienced payroll team members and business partners; share knowledge, support cross-training, and provide day-to-day guidance without direct supervisory responsibility.
Support payroll funding, banking, general ledger, tax, garnishment, audit, quarter-end, and year-end activities through reconciliations, documentation, research, and corrections as assigned.
Analyze recurring payroll issues, identify root causes, and independently recommend practical changes to processes, reports, controls, training, or system configuration affecting payroll operations and service delivery.
Assist with testing, implementations, acquisitions, integrations, and other payroll projects; validate results and communicate risks, dependencies, and follow-up needs.
Maintain complete payroll records, reconciliation support, tracking logs, standard operating procedures, and audit documentation.
Collaborate across the payroll team, shift priorities when business needs change, and contribute hands-on to shared workloads and deadline coverage.
Perform other duties as assigned.