Senior Community Outreach Coordinator

Hackensack Meridian Health•Brick Township, NJ

19h

About The Position

The Community Outreach Coordinator II plans, coordinates, and implements Hackensack Meridian Health’s Community Health Needs Assessment (CHNA), develops strategies to address identified community health needs, and supports the health system’s strategic imperatives and centers of excellence. The role supports the network-wide CHNA process for all hospitals, including strategic planning, vendor management, committee coordination, Community Health Improvement Plan (CHIP) development, and ongoing management and reporting. Using the CHIP as a roadmap, the coordinator develops and implements community outreach plans for an assigned territory. The position collaborates with clinical outreach coordinators and community partners to select evidence-based programs, establish goals and measures of impact, and ensure that cultural competence and health literacy needs are addressed. The coordinator also manages logistics for screenings, health fairs, education programs, and other community events; maintains community relationships; supports grants; collects and reports program data; and assesses outreach impact. The coordinator represents HMH at community events and on boards, coalitions, and committees, communicates information about available programs and resources, and contributes to the orientation and mentoring of new team members. The role requires a bachelor’s degree, strong organizational and communication skills, computer proficiency, and at least five years of experience working in community settings with diverse populations. A master’s degree in public health or a related field, Spanish bilingual ability, and CHES certification are preferred. A current U.S. state driver’s license is required.

Requirements

Bachelor’s degree.
At least 5 years of experience working in a community setting with diverse populations.
Excellent organization and communication skills.
Excellent written and verbal communication skills.
Proficient computer skills, including Google Suite and/or Microsoft Office platforms.
Current driver’s license from a U.S. state.

Nice To Haves

Master’s degree in public health or a related field.
Bilingual Spanish ability.
CHES certification.

Responsibilities

Assist in coordinating HMH’s network-wide CHNA process for all hospitals, including planning, vendor selection and management, steering committee activities, CHIP development, and ongoing management and reporting.
Develop a community outreach plan for an assigned territory using the CHIP as a roadmap.
Collaborate with clinical outreach coordinators to identify evidence-based programs and resources, determine goals and outcomes, and address cultural competence and health literacy needs.
Implement assigned outreach activities and coordinate logistics for health screenings, health fairs, education programs, and special events.
Identify, develop, and maintain relationships with community contacts who support improved community health and the CHIP, including organizations addressing Social Determinants of Health.
Represent the Community Outreach department on strategically aligned boards, coalitions, and committees, and communicate meeting information and follow-up items.
Collaborate with the HMH foundation and community organizations to identify grant opportunities and define grant purpose, objectives, goals, resources, and budget.
Collect data and enter information into outreach databases or other systems; complete event summary forms to support 501r compliance reporting.
Conduct health impact assessments, identify success measures and data collection plans, and develop policies to support consistent program delivery and measurement.
Prepare monthly management reports summarizing outreach activities and outcomes, and provide program attendance and event evaluation forms.
Assist in mentoring and orienting new team members.
Represent HMH at non-marketing community events; communicate the organization’s mission, vision, values, programs, services, and resources; and, as needed, transport and set up or break down equipment and exhibits, distribute information, and register guests.
Coordinate with the call center to ensure representatives are informed of current programs.
Complete assigned yearly department competencies and Health Stream modules on time.
Independently develop and evaluate a personal continuing education and professional development plan.
Perform other assigned duties and projects and adhere to HMH organizational competencies and standards of behavior.