Senior Community Health Worker
About The Position
Sentara Health is seeking a Senior Community Health Worker to support community outreach, resource coordination, and care navigation for individuals in the community. This role acts as a Team Lead, supporting analytical/clinical work within the ICM CHW program and serving as a subject matter expert for all CHW operations. The Senior CHW collaborates with the ICM Manager to ensure efficient and effective program operations, can assume responsibility for daily CHW operations, attends meetings and training, prepares departmental statistics, and performs other clerical duties. They educate and support employees with CHW processes and workflows, act as an SME for new process rollouts, and perform special work assignments as needed. This role supports the ICM Manager, Director, and other leadership team members, collaborates with cross-departmental teams, and takes initiative to implement new processes independently. The Senior CHW acts as a role model for the CHW team and a subject matter expert in CHW areas.
Requirements
- High school diploma or equivalent
- Valid driver's license
Nice To Haves
- Knowledge of medical terminology
- Community Health Worker (CHW) certification
- Experience working in a community-based setting
- Experience identifying and coordinating community resources
- Epic experience
- Spanish-speaking ability
Responsibilities
- Support community outreach, resource coordination, and care navigation.
- Act as a subject matter expert for all CHW operations.
- Collaborate with the ICM Manager to ensure CHW program efficiency and effectiveness.
- Assume responsibility, leadership, and accountability for daily CHW operations.
- Attend meetings and training for all CHW related work.
- Prepare departmental statistics and perform other clerical duties.
- Educate and support employees with CHW process and workflows.
- Act as SME for new process rollouts.
- Perform special work assignments as needed.
- Support ICM Manager, Director, and other leadership team members.
- Collaborate with cross-departmental/divisional teams to achieve goals.
- Take initiative and implement new processes independently.
- Act as a role model for the CHW team and subject matter expert in CHW areas.
Benefits
- Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
- Student Debt Pay Down – $10,000
- Reimbursement for certifications and free access to complete CEUs and professional development
- Pet Insurance
- Legal Resources Plan
- Annual discretionary bonus if established system and employee eligibility criteria is met.
- Mileage reimbursement provided for event-related travel
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
