Senior Community Health Worker - Senior Services - Bon Secours St. Francis Hospital

Roper St. Francis Healthcare•Charleston, SC

About The Position

The Senior Community Health Worker serves as a connector between underserved communities and health and social service systems, promoting health equity and improving care coordination. The role includes community outreach, advocacy, care coordination, and serving as a peer mentor and resource for other Community Health Workers. Depending on market design, the position may work in the community or assist patients in physician practices. The Senior Community Health Worker builds relationships with individuals and communities, identifies people and families who may need support, assesses their health and social needs, connects them with appropriate resources, and provides targeted education and resource navigation. The role may include home visits, community events, basic health education or screenings under appropriate supervision, maintaining records, supporting community health programs, and sharing information about community trends and gaps with leaders. The position requires a high school diploma or equivalent, a state Community Health Worker certification, and one year of experience as a Community Health Worker. A related bachelor's degree and three years of recent community outreach or healthcare experience are preferred. The position is scheduled for 40 hours per week on day shift, with occasional travel to off-site locations and long-distance or air travel as needed, not to exceed 10%.

Requirements

Community Health Worker certification in the state of practice.
Valid driver's license with a good driving record (required in South Carolina only).
High school diploma or equivalent.
At least one year of experience as a Community Health Worker.
Proficiency with computers, accurate data entry, and Microsoft Office.
Comprehensive knowledge of the field’s concepts and principles.
Sensitivity and experience working within different cultures; cultural competency and ability to work with diverse populations.
Ability to maintain professional and ethical boundaries and separate personal from professional interactions with clients.
Ability to learn and implement new procedures and adapt to emerging community needs.
Attention to detail, communication and collaboration, critical thinking, teamwork, conflict resolution, active listening, and relationship-building skills.
Ability to provide care appropriate to the age of patients served and apply knowledge of lifespan growth and development to assess patient needs.
Ability to follow infection-control policies and use universal precautions and personal protective equipment.

Nice To Haves

Bachelor's degree in Social Work, Public Health, Psychology, or a related field.
Three years of recent experience in a community outreach or healthcare setting.
Bilingual ability based on market needs.

Responsibilities

Build trusting relationships with individuals and communities and help connect them with health and social service systems.
Identify and engage individuals and families through outreach activities and community events.
Evaluate community members’ health, social, and educational needs and challenges.
Identify barriers such as housing, food insecurity, and transportation challenges, and connect individuals with appropriate resources.
Apply specialized knowledge, including maternal health, diabetes management, behavioral health, or social drivers of health, to provide targeted education and resource navigation.
Serve as a peer mentor and subject matter resource for other Community Health Workers, including guidance on sensitive or escalated situations.
Conduct outreach, which may include home visits and participation in community health fairs and local events.
Maintain accurate, up-to-date records to support advocacy, monitor outcomes, and contribute to program evaluation.
Provide or assist with health education and basic health screenings, such as blood pressure and glucose checks, under appropriate supervision.
Support ongoing community health programs.
Identify community trends, gaps, and emerging needs and provide feedback to leaders to inform continuous improvement and outreach strategies.
Travel by car to off-site locations and, as needed, travel long-distance or by air, not exceeding 10%.