Senior Community Health Worker - Senior Services - Bon Secours St. Francis Hospital

Roper St. Francis Healthcare • Charleston, SC

1d

About The Position

The Senior Community Health Worker connects underserved communities with health and social service systems to promote health equity and improve care coordination. The role includes outreach, advocacy, resource navigation, and care coordination, as well as serving as a peer mentor and resource for other Community Health Workers. Depending on market design, work may take place in the community or in physician practices.

The position builds relationships with individuals and communities, identifies people and families who may need support, assesses their health and social needs, and helps address barriers such as housing, food insecurity, and transportation. It applies specialized knowledge to provide targeted education and resource navigation, supports community health programs, maintains records, and shares feedback about community trends and needs. The role may also involve home visits, community events, health education, and basic health screenings under appropriate supervision.

The position requires a state Community Health Worker certification and a high school diploma or equivalent. A bachelor's degree in a related field and additional community outreach or healthcare experience are preferred. The work may involve travel to off-site locations, exposure to challenging conditions, and periods of working alone. The position is scheduled for 40 hours per week on the day shift.

Requirements

• Community Health Worker (CHW) certification in the state of practice.
• High school diploma or equivalent.
• At least 1 year of experience as a Community Health Worker.
• Valid driver's license with a good driving record for South Carolina practice.
• Proficiency with computers, accurate data entry, and Microsoft Office.
• Comprehensive knowledge of the field's concepts and principles.
• Sensitivity and experience working within different cultures; cultural competency and ability to work with diverse populations.
• Ability to maintain professional and ethical boundaries with clients.
• Ability to learn and implement new procedures and adapt to emerging community needs.
• Attention to detail, communication and collaboration, critical thinking, teamwork, conflict resolution, active listening, and relationship-building skills.
• Ability to meet the role's physical and sensory requirements, including manual dexterity, repetitive arm and hand movements, finger dexterity, color vision, and near and far visual acuity.

Nice To Haves

• Bachelor's degree in Social Work, Public Health, Psychology, or a related field.
• Three years of recent experience in a community outreach or healthcare setting.
• Bilingual ability based on market needs.

Responsibilities

• Build trusting relationships with individuals and communities and mediate between them and health and social service systems.
• Identify and engage individuals and families who may need support through outreach activities and community events.
• Evaluate community members' health, social, and educational needs; identify barriers such as housing, food insecurity, and transportation; and connect people to appropriate resources.
• Apply specialized knowledge, including areas such as maternal health, diabetes management, behavioral health, or social drivers of health, to provide targeted education and resource navigation.
• Serve as a peer mentor and subject matter resource for other Community Health Workers, including offering guidance on sensitive or escalated situations.
• Conduct outreach, which may include home visits and participation in community health fairs and local events.
• Maintain accurate, up-to-date records to support advocacy, monitor outcomes, and contribute to program evaluation.
• Provide or assist with health education and basic health screenings, such as blood pressure and glucose checks, under appropriate supervision.
• Support ongoing community health programs.
• Identify community trends, gaps, and emerging needs and provide feedback to leaders to inform continuous improvement and outreach strategies.
• Travel by car to off-site locations as required and exercise universal precautions and infection-control practices.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, and short- and long-term disability.
• Tuition assistance, professional development, and continuing education support. Benefits may vary by market and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED