Senior Communications Technician/Shop Manager
General Dynamics Information Technology•Alexandria, VA
•$124,093 - $166,627•Onsite
About The Position
We are seeking a Senior Communications Technician / Shop Manager to oversee daily operations and maintenance activities at the Bren Mar facility under Government direction. This hands-on leadership position manages shop workflow, service tickets, equipment accountability, maintenance, programming, testing, repair, and deployment readiness for TACCOM systems.
Requirements
- Eight or more years of experience operating, maintaining, troubleshooting, programming, testing, installing, or repairing communications systems, including at least five years supporting LMR, P25, or comparable public-safety communications systems, preferred.
- Prior experience leading technicians or managing communications-shop operations is strongly preferred.
- Demonstrated experience operating, maintaining, troubleshooting, programming, testing, installing, and repairing LMR, P25, encrypted tactical communications systems, subscriber equipment, and related infrastructure
- Technical knowledge of radio programming and preventive and corrective maintenance
- Experience managing service tickets, equipment accountability, and communications-shop operations
- Experience in a federal law-enforcement or comparable public-safety communications environment
- Ability to oversee daily O&M activities and lead technical personnel in a mission-focused shop
- Must be able to obtain and maintain the DHS/ICE suitability determination required for access to ICE systems and facilities
- U.S. citizenship required because the position involves the operation, management, or maintenance of DHS IT systems
Responsibilities
- Oversee daily shop operations and maintenance tasks
- Track, assign, prioritize, and resolve TACCOM taskings and service tickets
- Support operation and maintenance of the customers land mobile radio system
- Perform and coordinate preventive and corrective maintenance
- Program, update, test, troubleshoot, repair, install, and configure radios, subscriber equipment, and related infrastructure
- Manage equipment staging, accountability, preparation, shipment, and deployment readiness
- Coordinate with TACCOM personnel, field users, engineers, vendors, and support staff
- Provide status updates, maintenance documentation, and timely issue escalation
- Execute work efficiently in accordance with Government direction, safety practices, and mission requirements
Benefits
- 401K with company match
- Competitive pay
- Paid time off
- Medical plan options
- Health Savings Accounts
- Dental plan options
- Vision plan
- Full flex work weeks where possible
- Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
- Short and long-term disability benefits
- Life insurance
- Accidental death and dismemberment insurance
- Personal accident insurance
- Critical illness insurance
- Business travel and accident insurance
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
