Senior Communications Technician

Chartis FederalAlexandria, VA
Onsite

About The Position

About Chartis Federal Chartis Federal is a premier systems engineering and integration firm specializing in mission-critical IT and communications solutions for law enforcement, homeland security, and defense. As a trusted prime contractor with over $160 million in task order awards, we operate across 22 states and support essential government missions worldwide. Our commitment to excellence has fueled our year-over-year growth, earning us recognition twice as a Washington Technology FAST 50 company and securing a place on the Inc. 5000 list for five consecutive years. At Chartis Federal, our mission is clear: keeping heroes safe and connected—on the battlefield, on the border, and in our backyards. Position Overview We are seeking a Senior Communications Technician / Shop Manager to oversee daily operations and maintenance activities at the Bren Mar facility under Government direction. This hands-on leadership position manages shop workflow, service tickets, equipment accountability, maintenance, programming, testing, repair, and deployment readiness for TACCOM systems.

Requirements

  • Eight or more years of experience operating, maintaining, troubleshooting, programming, testing, installing, or repairing communications systems, including at least five years supporting LMR, P25, or comparable public-safety communications systems, preferred.
  • Prior experience leading technicians or managing communications-shop operations is strongly preferred.
  • Demonstrated experience operating, maintaining, troubleshooting, programming, testing, installing, and repairing LMR, P25, encrypted tactical communications systems, subscriber equipment, and related infrastructure
  • Technical knowledge of radio programming and preventive and corrective maintenance
  • Experience managing service tickets, equipment accountability, and communications-shop operations
  • Experience in a federal law-enforcement or comparable public-safety communications environment
  • Ability to oversee daily O&M activities and lead technical personnel in a mission-focused shop
  • Must be able to obtain and maintain the DHS/ICE suitability determination required for access to ICE systems and facilities
  • U.S. citizenship required because the position involves the operation, management, or maintenance of DHS IT systems

Nice To Haves

  • Eight or more years of experience operating, maintaining, troubleshooting, programming, testing, installing, or repairing communications systems, including at least five years supporting LMR, P25, or comparable public-safety communications systems
  • Prior experience leading technicians or managing communications-shop operations

Responsibilities

  • Oversee daily shop operations and maintenance tasks
  • Track, assign, prioritize, and resolve TACCOM taskings and service tickets
  • Support operation and maintenance of the customers land mobile radio system
  • Perform and coordinate preventive and corrective maintenance
  • Program, update, test, troubleshoot, repair, install, and configure radios, subscriber equipment, and related infrastructure
  • Manage equipment staging, accountability, preparation, shipment, and deployment readiness
  • Coordinate with TACCOM personnel, field users, engineers, vendors, and support staff
  • Provide status updates, maintenance documentation, and timely issue escalation
  • Execute work efficiently in accordance with Government direction, safety practices, and mission requirements

Benefits

  • Comprehensive health insurance (medical, dental, vision)
  • Retirement plans with company contributions
  • Professional development opportunities and career growth support
  • A dynamic and collaborative work environment where your contributions are valued
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