Senior Communications Specialist - Clinical Systems (Limited Tenure)

Mayo Clinic•Rochester, MN

About The Position

This is a limited tenure position with an assignment through March 31, 2028. We are seeking a hands-on change management and communications practitioner to support a high-visibility organizational initiative. This role requires equal strength in Prosci-based change strategy, measurement, executive counsel, and polished communications execution. The successful candidate will apply the Prosci methodology and ADKAR model to assess change impacts, identify and address barriers to adoption, engage sponsors and people leaders, and build an integrated change management and communications plan that drives measurable adoption, utilization, and proficiency. This is not a role focused solely on producing communications. You will establish and manage the infrastructure behind them—including stakeholder and impact assessments, audience segmentation, sponsor and people leader plans, an integrated communications calendar and tracker, feedback loops, resistance and reinforcement strategies, and meaningful measures of effectiveness. You will also personally create high-quality deliverables, including executive presentations, leader talking points, infographics, videos, newsletters, intranet content, digital campaigns, and other written and visual communications. You should be equally comfortable advising senior leaders, translating ambiguity into an actionable strategy, managing a detailed delivery plan, and creating the final product yourself.

Requirements

A bachelor’s degree in a related field, which may include liberal arts, business, communications, marketing, healthcare, or similar field, plus 5 years professional experience in a relevant field.
Proven expertise in creating and executing communications strategies based upon business objectives.
Strong leadership, problem solving, critical thinking, active listening, persuasive oral and written communication skills, presentation skills and interpersonal skills.
Proven communications consultative, planning and execution abilities.
Must be able to work effectively in a consensus-style and collaborative environment that expects and promotes teamwork.
Must be comfortable in a fast-paced, changing environment.
Must possess high personal motivation supporting a strong work ethic, flexibility, and creativity.
Must possess the ability to inspire trust and confidence, and maintain a high degree of professionalism and confidentiality.
Must be able to work independently and collaboratively to drive forward multiple projects.
Has a positive influence on others.

Nice To Haves

Substantial experience applying Prosci methodology and ADKAR to complex, enterprise-level change.
Portfolio examples that demonstrate both strategic thinking and execution, including a change strategy, stakeholder plan, impact assessment, or integrated communications plan; a communications calendar or tracker showing how work was managed; a polished visual, digital, executive, or written deliverable; and a brief explanation of personal contribution and measurable results.

Responsibilities

Apply the Prosci methodology and ADKAR model to assess change impacts.
Identify and address barriers to adoption.
Engage sponsors and people leaders.
Build an integrated change management and communications plan that drives measurable adoption, utilization, and proficiency.
Establish and manage the infrastructure behind communications, including stakeholder and impact assessments, audience segmentation, sponsor and people leader plans, an integrated communications calendar and tracker, feedback loops, resistance and reinforcement strategies, and meaningful measures of effectiveness.
Personally create high-quality deliverables, including executive presentations, leader talking points, infographics, videos, newsletters, intranet content, digital campaigns, and other written and visual communications.
Advise senior leaders.
Translate ambiguity into an actionable strategy.
Manage a detailed delivery plan.
Create the final product.
Define how adoption, utilization, proficiency, readiness, and change-management effectiveness will be measured.
Build practical, integrated change and communications plans with clear audiences, owners, dates, dependencies, approvals, and success measures.
Diagnose audience needs and resistance.
Influence senior sponsors and project leaders with sound judgment, diplomacy, and evidence.
Quickly develop subject-matter fluency in complex or unfamiliar topics.
Use data, feedback, and changing conditions to refine the strategy.
Work effectively in a fast-moving environment with evolving information and high visibility.
Leave behind sustainable plans, tools, governance, and documentation at the conclusion of a limited-tenure assignment.