Senior Communications & Outreach Specialist

FedWriters, Inc.•,

1d•$111,056 - $121,963•Remote

About The Position

FWI is hiring a Senior Communications & Outreach Specialist with real-world, hands-on congressional and oversight response experience to lead its Executive Correspondence Support Services team for the Department of Homeland Security's (DHS) Office of Procurement Operations (OPO). You will run the program that drafts, refines, and delivers high-profile communications to congressional committees, Members of Congress, the Government Accountability Office (GAO), and other federal oversight bodies and stakeholders. You will be the Government's main point of contact. Your job is to keep every response consistent, strategically aligned, and error-free, and to keep this 7-person team running on schedule from kickoff through closeout. FWI is expanding rapidly and has been recognized as a 2024, 2025 and 2026 Top Workplace, offering excellent growth opportunities in a collaborative environment.

Requirements

Bachelor's degree
Four (4) years' experience, including managing federal communications, correspondence, or comparable programs
Expert-level writing, editing, and proofreading skills, with command of executive and formal federal correspondence
Ability to design SOPs, tracking systems, and template libraries
Proficiency in Microsoft Word, Excel, PowerPoint, and Adobe PDF
Ability to obtain and keep a favorable DHS background suitability determination (Public Trust).
U.S. citizenship

Nice To Haves

Prior support to DHS or another federal procurement or acquisition office
Project management experience
Experience preparing materials for congressional, GAO, or other oversight inquiries

Responsibilities

Lead program startup: Manage the day-to-day, week-to-week, and month-to-month activity.
Steer the project: Implement the technical approach, work plan, and schedule.
Oversee executive correspondence: Direct the drafting and editing of letters, emails, memos, and briefing materials for OPO Executive leadership. These include responses to congressional, GAO, media, and stakeholder inquiries.
Triage and prioritize: Make sure incoming correspondence is reviewed and urgent matters reach OPO Executives right away.
Build the operating framework: Establish standard operating procedures (SOPs) and tracking mechanisms that keep responses on time.
Own quality assurance: Enforce Departmental guidelines across all channels. Ensure every deliverable is fact-checked and proofread to meet the zero-grammatical-error, absolute-accuracy standard.
Manage the deliverables and schedules: Weekly correspondence logs, monthly performance reports, a correspondence template library within 60 days, and any Correspondence, memoranda, and briefing materials ready within 2 business days of request.
Ensure accessibility: Make sure all deliverables conform to Section 508.