Senior Communications Manager

BJ's Wholesale Club • BJ's Club Support Center Marlborough, MA

1d • Hybrid

About The Position

BJ’s Wholesale Club is seeking a Senior Communications Manager to join its corporate communications team. This role is crucial in shaping how the company informs, engages, and inspires its over 33,000 team members regarding BJ’s strategic priorities, purpose, and company news. The ideal candidate will be a strategic communicator, an exceptional writer, and a creative storyteller who is comfortable collaborating with senior leaders. This individual will be instrumental in driving the editorial strategy and developing content for significant company events, including leadership conferences, town halls, and executive meetings. Based at BJ’s headquarters in Marlborough, MA, the role involves partnering with various business teams to uncover compelling stories that bring the company’s strategy, purpose, and team members to life.

Requirements

• 8–10+ years of experience in internal communications, corporate communications, journalism, public relations, or a related field.
• Exceptional writing, editing, and storytelling skills, with the ability to translate complex business information into clear, engaging communications.
• Strong presence and demonstrated experience working with and supporting senior leaders.
• Experience developing and executing communications and editorial strategies and managing initiatives from concept through execution.
• Experience supporting executive meetings, town halls, or other large-scale team member communications experiences.
• Proactive, resourceful, and comfortable navigating ambiguity, changing priorities, and a fast-paced environment.
• Strong relationship-building, organizational, and problem-solving skills with exceptional attention to detail.
• Collaborative team player who can work independently, take ownership of projects, and pitch in where business needs are greatest.
• Ability to travel regularly in support of new club openings, company events, and in-club storytelling and video initiatives (~30-40% travel anticipated).

Nice To Haves

• Experience with issues and crisis communications.
• Light design skills (i.e., PowerPoint and Canva).
• Video storytelling, storyboarding, or editing experience.

Responsibilities

• Develop and execute internal communications plans that connect team members to BJ’s strategic priorities, purpose, and key business initiatives.
• Manage the editorial strategy and content calendar, identifying relevant themes and stories and creating a consistent rhythm of engaging content across the organization.
• Find and tell compelling stories from across BJ’s clubs, distribution centers, and corporate teams, including identifying opportunities for external amplification in partnership with the broader corporate communications team.
• Partner with senior leaders and their teams to develop clear, compelling executive messaging, presentations, and communications.
• Develop communications, content, and programming for major company moments, including the annual Operations Leadership Conference, quarterly town halls, and executive meetings.
• Manage communications initiatives from planning through execution, coordinating messaging, stakeholders, timelines, and follow-through.
• Build strong relationships across the business to anticipate communications needs, uncover opportunities, and ensure our storytelling reflects what is happening across BJ’s.
• Travel regularly to BJ’s locations and company events to uncover stories and provide communications support for key business moments.

Benefits

• Weekly Pay
• Free BJ’s Memberships
• Generous Paid Time Off (vacation, personal, sick days, holidays, bereavement, and jury duty leave)
• Flexible and Affordable Health Benefits (three medical plans, optional dental, vision, HSA, and flexible spending account options)
• 401(k) Retirement Savings Plan with company match
• Employee Stock Purchase Plan with a 15% discount

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed