Senior Communications Manager
About The Position
Microsoft is seeking a senior communications leader to shape how the company shows up in the Bay Area, both internally with employees and externally in one of the world’s most competitive markets for engineering talent. This role partners closely with Bay Area leadership, the broader Microsoft Communications organization, and cross-functional teams across the business to deliver an integrated communications strategy that connects global priorities to local context. The Senior Communications Manager will combine internal communications leadership, strategic judgment, and deep fluency in modern content and social storytelling to ensure Microsoft’s communications are relevant, distinctive, and credible with Bay Area employees and audiences. Success is defined by solid employee engagement and measurable impact on Microsoft’s brand and reputation in the region. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Requirements
- Bachelor's Degree in Business, Marketing, Communications, Finance, or related field AND 4+ years communications, marketing operations, field operations, program management, project management, or related experience OR equivalent experience
- Experience developing communications or content strategies that effectively reached and influenced highly technical or engineering audiences
- Experience working in fast-paced technology environments with high expectations for quality, speed, and relevance
- Experience managing vendors or agency partners
- Experience leading communications or content strategies that reached employee, technical, and talent audiences
Nice To Haves
- Bachelor's Degree in Business, Marketing, Communications, Finance, or related field AND 8+ years communications, marketing operations, field operations, program management, project management, or related experience OR equivalent experience.
- APPLIES TO EXECUTIVE COMMUNICATIONS SPECIALIZATION - 3+ years specialized functional (e.g., retail, technology) experience.
- APPLIES TO EXECUTIVE COMMUNICATIONS SPECIALIZATION - 4+ years experience supporting senior executives in an executive communications role.
- APPLIES TO EXECUTIVE COMMUNICATIONS SPECIALIZATION - 3+ years experience working with social media platforms.
Responsibilities
- Develop and execute a communications strategy aligned to Microsoft priorities and the Bay Area context
- Advise local leadership on messaging and narrative alignment
- Identify and prioritize owned storytelling opportunities that highlight engineering work, culture, and regional impact
- Ensure communications are credible and effective for the Bay Area, including deeply technical engineering audiences
- Own internal communications platforms and programming, including Viva Engage, newsletters, announcements, and SharePoint
- Lead communications for site priorities, leadership updates, and key cultural moments
- Ensure company priorities are clearly communicated and contextualized for Bay Area employees
- Evolve internal communications toward more engaging, story-driven approaches that reflect the local employee experience
- Set the vision and quality bar for storytelling across Bay Area channels, including LinkedIn, Instagram, and the Bay Area blog
- Bring impressive fluency in modern content and platform dynamics, with a clear point of view on what resonates with Bay Area and highly technical audiences, including engineers and builders
- Guide content development across the team and partners, ensuring stories are audience-first, high quality, and reflective of Microsoft’s culture and impact in the region
- Raise the standard for how Microsoft shows up through storytelling in the Bay Area, with an emphasis on relevance, distinctiveness, and consistency
- Ensure storytelling supports both employee engagement and external reputation goals
- Establish editorial calendars, workflows, and production processes to ensure consistent, high-quality output
- Coordinate across teams and vendors to align messaging and maximize impact across workflows
- Drive performance across priority channels, tailoring content while maintaining a cohesive narrative
- Introduce scalable tools and processes that improve efficiency while maintaining a high bar for quality and relevance
- Partner with Bay Area leaders to shape messaging tied to business priorities and key moments
- Translate complex ideas into clear, accessible narratives
- Support major moments, including events, through messaging and storytelling
- Define success metrics across internal and external communications, with a focus on impact over volume
- Track engagement, reach, and effectiveness across channels and programs
- Measure contribution to employee engagement and Microsoft’s talent reputation in the Bay Area
- Use insights to continuously refine communications strategy and approach
Benefits
- Certain roles may be eligible for benefits and other compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
