Senior Commercial Loan Operations Specialist

Mercantile Bank•Comstock Park, MI

9d•Onsite

About The Position

Join Mercantile Bank as a Senior Commercial Operations Specialist in Comstock Park, MI, and take your career to the next level in a dynamic and collaborative environment. This onsite position offers the unique opportunity to engage directly with our customer-focused initiatives, helping to identify and solve critical operational challenges. You will be instrumental in driving innovation and excellence within our team, contributing to a high-performance culture that values integrity and accountability. Work alongside passionate professionals, leveraging your expertise to enhance operational efficiency while fostering inclusivity and teamwork. This role is perfect for those who thrive in a fast-paced setting and are eager to make a meaningful impact. Here at Mercantile Bank, we champion forward-thinking ideas that not only support our clients but also empower your career growth. By joining us, you’ll be part of a vibrant team that prioritizes collaboration and creativity.

Requirements

3 to 5 years of job-related experience.
Understanding of loan risks and detailed knowledge of the bank's portfolio.
Familiarity with loan documentation.
Familiarity with collateral perfection.
Familiarity with loan systems.
A bachelor’s degree or equivalent certifications recognized in the industry.
Commercial Loan documentation training required.
A personal mobile device is required for system sign in and emergency procedures.

Nice To Haves

Prior credit training.
Basic proficiency in Microsoft Office applications.
Basic knowledge of computer programs such as Microsoft Office Works.

Responsibilities

Verifying and inputting loans into our core processing system.
Training colleagues on advanced functions.
Writing detailed procedural documentation.
Maintaining data integrity, allowing the bank to track and verify loans efficiently while ensuring compliance with all laws and regulations.
Managing daily reports.
Calculating payment and interest figures.
Assisting with the processing of higher-risk transactions.
Assisting with higher seasonal volumes such as Commercial Escrow processing and year end reporting.
Reviewing collateral releases for errors.
Identifying trends and risks, helping to minimize potential issues for both the bank and its clients.
Contributing to creating and modifying operational procedures, enhancing efficiency, and fostering a culture of excellence and collaboration.