Senior Commercial Banking Relationship Manager

Wells Fargo Bank•Charlotte, NC
•Hybrid

About The Position

Wells Fargo is seeking a Senior Commercial Auto Relationship Manager for Specialized Industries in Commercial Auto as part of the Commercial Bank. The role independently develops, retains, and grows moderately complex commercial client relationships, leads a team, and uses an understanding of relationship management to address client needs and priorities, communicate proactively, manage expectations, and seek feedback. The role structures, modifies, and renews moderately complex cash flow and real estate loans, along with other industry-specific solutions. It evaluates client financials, presents to clients, coordinates with internal stakeholders, and partners with senior peers on more complex transactions. The manager reviews and offers Wells Fargo’s commercial solutions, engaging product organizations to develop client-specific offerings based on clients’ businesses, strategic objectives, operational priorities, and financial positions. The position leads or resolves moderately complex initiatives, guides the team in meeting deliverables, and follows relevant policies, procedures, and compliance requirements. It collaborates with peers and managers to resolve client issues, supports clients through Wells Fargo processes, escalates inquiries as appropriate, and identifies process improvements and risk-control enhancements. The role also drives relationship planning and sales pipeline disciplines, supports business development representatives in sourcing clients, and partners with Commercial Lending Product Management to communicate client and market needs for credit-solution development. The position offers a hybrid work schedule and may require travel up to 20% of the time, typically within the region. It is not eligible for visa sponsorship. Specific compliance policies may apply to outside activities or personal investing.

Requirements

  • At least 4 years of Commercial Banking Relationship Management experience, or equivalent experience demonstrated through work, training, military experience, or education.
  • Excellent verbal, written, and interpersonal communication skills.
  • Ability to travel up to 20% of the time, typically within the region.
  • Must comply with applicable Wells Fargo policies and procedures, including any applicable requirements regarding outside activities or personal investing.
  • This position is not eligible for visa sponsorship.

Nice To Haves

  • At least 2 years working with retail franchise automotive dealerships to provide lending solutions, inventory financing, and floor plan financing.
  • Demonstrated experience generating new client relationships and building and retaining long-term client relationships.
  • Proven ability to build effective partnerships, such as with Treasury Management, WIM, and Indirect Retail.
  • Commercial banking account relationship management experience in the Emerging Middle Market or Middle Market segment.
  • Completion of a formal credit training program.
  • Comprehensive knowledge and understanding of core banking products and services.
  • Demonstrated experience working collaboratively to deliver the organization’s solutions to clients and prospects.
  • Experience identifying and mitigating risk and ensuring compliance with processes and procedures.

Responsibilities

  • Independently develop, retain, and grow moderately complex client relationships, lead a team, and address client needs and priorities through effective relationship management.
  • Lead or participate in structuring, modifying, and renewing moderately complex cash flow loans, real estate loans, and other industry-specific solutions.
  • Analyze client financials, present solutions to clients, coordinate with internal stakeholders, and partner with senior peers on complex transactions.
  • Review and offer Wells Fargo’s commercial solutions, engaging product organizations to develop client-specific solutions based on client business and financial needs.
  • Lead or resolve moderately complex initiatives and guide the team to meet deliverables while following applicable policies, procedures, and compliance requirements.
  • Collaborate with colleagues and managers to resolve client issues, help clients navigate Wells Fargo processes, and escalate inquiries when needed.
  • Identify and recommend process improvements and risk-control enhancements; may lead projects or teams or mentor less experienced colleagues.
  • Drive relationship planning, maintain sales and pipeline disciplines, and keep relevant system information current.
  • Support Business Development Representatives in sourcing new Commercial Banking clients by cultivating relationships through existing networks.
  • Partner with Commercial Lending Product Management to provide feedback on client and market needs for credit-solution innovation, design, and delivery.
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